Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 98 reviews.
Claire
New Zealand · Group of friends · November 2026
“If not a clean freak worth it for the views and location”
+Fantastic views, great location if you have a car (we did) , good amenities.
−Very tired, chipped paint etc, mold in shower and on shower curtain, bathroom vents full of dust ect.. Needs some TLC but not bad enough for me to say don't stay, just lower expectations by 15%.
Jocelyn
Australia · Group of friends · October 2026
“Perfect view but accomodation disappointed on arrival..”
+The view was awesome. Well equipped kitchen and roomy for 6 adult guests. Loungeroom was cozy.
−The property appears run down, requires maintenance. Electrical heating seemed unsafe to use(cracked) . Insufficient heating and a lack of extra blankets, pillows were like pancakes. Although bathrooms, bedrooms, kitchen were clean it really needs a thorough dusting and spring clean , perhaps a lick of paint throughout. It would be helpful to note that the driveway is very steep and as we had a large 9 seater van it did make it difficult to navigate. Perhaps forewarning for future guests would be helpful.
jacinta
Australia · Group of friends · October 2026
−driveway - was quite dangerous - even though we were allowed to park further up road there was never a spare spot while we were there. We had 2 seniors with us so was bit of an issue for them washing machine and oven - instructions would have been nice as couldnt use
Tamara
Australia · Solo · October 2026
+Amazing views, great spot to stay in. Exceeded all expectations!
−Driveway is a bit steep but just need to take it slow
Wooster
Australia · Group of friends · October 2026
+The view was great!
−It was quite worn and in comparison to the photos looked like it could do with a refresh and tidy.
Anuar
Singapore · Group of friends · September 2026
“Great stay”
+The view was fantastic
−The bed and pillow were too soft. Its not good for my back. The ramp to park the car is cery steep. We drove a big Hyundai Staria and it was a challenge driving up the steep ramp. We ended parking nearby a free carpark.
Chontelle Burkitt
New Zealand · Solo · September 2026
−The property was not ready at 4pm to check in. The property is alot more worn than the photos make out.
Black
New Zealand · Family · August 2026
“amazing views”
+the scenery was amazing
−the gas fire ran out early in our stay and the oven was impossible to use, between 6 adults and chat gp we could not get it to work
Bryony
New Zealand · Family · June 2026
“Overall a good stay for the 3 nights but could do with some sprucing up.”
+Amazing views from the property. Well equipped kitchen. Lots of space and big rooms. Good location between Frankton and Queenstown centre.
−Extremely cold when first arrived. Took about 2 hours to heat up with all heaters on and fire going. Drive is very steep so difficult to access even with an SUV (seems to be a known problem). Not overly child friendly (batteries exposed on remotes, no safety around fireplace)
Summer
Australia · Family · June 2026
“Welcoming stress-free stay”
+Very spacious and clean. It had everything a family would need. Lots of heaters to warm up the bedrooms & living area. Easy to get there from airport. Beautiful views.
−Master bed was uncomfortable for us. The house was extremely cold when we arrived early evening, but to be expected for Queenstown nearing winter!