Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 75 reviews.
Niki
United Kingdom · Solo · October 2026
“Disappointed runners”
+It was close to bus stops and train station. Cheap.
−Unfortunately, it hadn't been cleaned thoughly. We found spliffs and fag butt's in the living room and outside the property. The furniture was all broken or falling apart. Broken shower tray. Scolding water in the shower, you couldn't stand under it. Dirty kitchen....food on bin, cutlery. No bowls or plates*we had to go and buy some. Blister plaster on bedroom floor. Only 3 towls. The walls had been drawn on. We had to sit on the patio furniture as the dining room chairs were falling apart. The place just felt run down and dirty. Reminded me of my daughters student accommodation! There were also no fire alarms, and the back door was unlocked and no key? The property is cheap, though, so I guess that says it all.
Jv
United Kingdom · Group of friends · August 2026
“Unrepaired bathrooms, stinky bedsheets of the THREE rooms, unstable furniture esp we got PWD guest with us.”
+Location
−Cleanliness
Komaljit.
India · Family · July 2026
+Location is good But it’s so smelly because of laundry
−I don’t like they didn’t mention about the shower trays Two of washroom shower trays not working one is blocked and other is out of order
Viktoria
United Kingdom · Family · July 2026
“Great location, close to amenities and few minutes drive away from sobo beach”
+Great location close to shops and take aways
Mamta
United Kingdom · Family · June 2026
“It was a good place, convenient and spacious. We loved it”
+Everything was good
−There was less mirrors
Syamraj
United Kingdom · Family · May 2026
“Please provide fans during the summer time. It will be beneficial.”
+Location
−The toilet were not working. It made us discomfort. Towels not provided. Key lock code not provided before arrival and not answered the phone call for several times.
Israt Jahan
United Kingdom · Group of friends · May 2026
“Uncomfortable stay with amenities unavailable, lack of response from owner, unclean environment and overall not worth it”
+location was convenient, close to shops and the beach
−- very unclean; stained bedsheets, toilets were not clean, kitchen was heavily stained with previous food, body odour on pillows from previous use - out of order loo - overflowing clothes from personal belongings possibly? - poor communication with the owner such as not receiving the code until i asked for, not responding to queries - missing amenities and listing does not reflect property’s possessions
Teresa
United Kingdom · Group of friends · May 2026
“OK”
+We were a family of 8 adults and needed a large house with enough bedrooms and bathrooms for all. This property tick that box
−Communication from the owner was not great. I asked owner several times for key code in the 24 hours before our arrival. We arrived at property at 4:15 and still no code. After another call & text she sent it. There were not enough bath towels and no hand towels or bath mats. We discovered the laundry from previous occupants was left in a damp musty heap in the utility room. I asked the owner to drop towels to us and was promised bath & hand towels the following morning before 10. That never happened. There was very little cutlery and kitchen utensils and what was there needed washing before use. The dining chairs are falling apart and only 6 for a property that advertises for 10 people. The rubbish was overflowing the bins which were left in the back garden. Definitely take pillows as previous comments suggested. In general, we felt there was no pre-guest preparation to make you feel at home. It felt like a student house.
Alinne
United Kingdom · Family · July 2026
“The location was good, but the poor cleanliness and unprofessional customer service made this a very disappointing stay.”
+Just location
−The location of the Airbnb was good, but unfortunately our overall experience was very disappointing. When we arrived, the property was in a very poor state of cleanliness. The tables were dirty, the fridge had not been cleaned, and the bathrooms were unhygienic. To make matters worse, two out of the three bathrooms were out of order, which caused significant inconvenience for our family. The bed linen had an unpleasant smell, as though it had not been properly washed, and there were no clean towels available for all guests. What made the experience even worse was the host’s response. We contacted the person responsible for the property to explain the issues, but we were met with a rude and unprofessional attitude. They were dismissive, unwilling to help, and failed to provide the support needed to resolve the situation. While the location is a positive aspect, the poor condition of the property and the lack of professionalism from the host completely overshadowed it. Unfortunately, I would not recommend staying here.