Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 15 reviews.
Eglė
Lithuania · Couple · September 2025
“Optimal apartment with potential to do better.”
+The apartment is in a relatively good location, close to Vatican, super market, bus stop. About 15min on foot to St Peter’s square. Maybe about 25min from the closest Metro. We enjoyed the fully renovated apartment, appreciated that there was a washing machine and a smart tv and two separate AC units. There was no noise or loud neighbours. The host company was attentive, making sure were arrived without any trouble and were fast to respond.
−I would for sure rate this apartment higher, however, there were some issues with the cleanliness of the apartment. To begin with, there were issues with the shower drain. Every time we’d shower the shower would overflow as the drain was cloged and there is no barrier between the shower area and the floor. It caused stress having to wait for the water to drain a little and then to scrub the floors with towels. Fortunately, we were able to deconstruct the drain and remove a stack of hair and goop and then it worked well. I think it should be a responsibility of the cleaners to check the drain before the guests come and remove the clogs regularly. In addition to that, the dishes left in the cupboards were greasy and dirty. In my opinion, this happens due to the fact that the hosts leave very little dishwash solution and only one capsule for the dishwasher. The guest must be stuck not having anything to wash the dishes with. If I stay for less than a week I do not plan on buying all basic cleaning solutions as these essentials should be provided by the host in normal quanitities if they expect the guests to leave the apartment tidy. There were also no reusable or paper towels in the k
Mykhailo
Ukraine · Couple · May 2025
“Exceptional”
+Everything was great, very clean and light apartment
−I didn't like the flush in the toilet
Popa
Romania · Couple · April 2025
“Very nice, the location of the apartment, the beds were very comfy, everythimg was clean and nice”
+The water from the bathroom was cold after one of us took a shower and we had to wait to have hot water again. The shower wasn’t long, 7 minutes and then there were no hot water. The rest of the apartmenf was perfect
Angeline
United Arab Emirates · Couple · April 2025
“Absolutely amazing!”
+Everything was lovely, well explained and the apartment was incredible. The location was perfect and the hosts great!
Ngushllim
Greece · Couple · March 2025
“Very good”
Orest
Ukraine · Solo · December 2024
“Exceptional”
Marharyta
Canada · Solo · November 2024
“It is a really good place to stay in Roma”
+The apart-hotel provided excellent amenities for a comfortable stay, including a washing machine, iron, air conditioning, and a fully equipped stove. What truly set this place apart was the exceptional customer service. When an unfortunate incident occurred involving a poorly secured cabinet falling on me and causing injuries to my hand and leg, the staff's response was remarkable. The administration immediately offered assistance, and the owner later provided a partial refund to compensate for the inconvenience, demonstrating their commitment to customer satisfaction.
−Despite the overall positive experience, there were a few drawbacks. The apartment lacked a microwave, which would have been a convenient addition. The bathroom sink was somewhat inconvenient to use, and the aforementioned cabinet that fell was clearly not properly secured, posing a potential safety risk, but they’ve told me that they gonna keep attention to this, and I’m one hundred percent sure they definitely would.
Daniel
United Kingdom · Solo · October 2024
“I had a very enjoyable and relaxing stay and would gladly return”
+It was quite spacious and in a quiet area. It was tastefully decorated. The cooking facilities were good. Though in a quiet side street it was very close to public transport and had an excellent Carrefour about two minutes away.
−The absence of an overhead shower. Also the fact that at no time did I have contact with the staff, except by text messages.
Kathryn
Australia · Couple · October 2024
“Very stressful to start. Just as well P was a handyman and could take care of such things.”
+Good location. Once we were able to make everything work it was good
−Difficult to access by remote when we arrived in the dark and couldn't make the entry code work. Extra details about access didn't arrive in time for us as our plane was delayed at Istanbul. Initial door code sen t was inaccurate. We had to find alternative accomodation on our first night. Once we were able to access their property and talk to someone we had to take off a backboard which was impeding the power point. We even had to reset the cooktop and oven. Only 2 coffee capsules so we could only use the coffee machine once in our 4 day stay. No tea, no milk ...
فايز
Saudi Arabia · Solo · October 2025
+المكان نظيف والسرير مريح وبالقرب من الفاتيكان