Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 20 reviews.
Ian
Australia · Family · April 2026
“This was a wonderful apartment for a family or group of friends. If we visit Osaka again we will try to stay here.”
+Great location in relation to subway and local rest. Spacious. Very clean. Very comfortable. All facilities necessary for a visit to Osaka. Excellent support when needed.
−Nil
Maximilian
Austria · Family · March 2026
“Perfect stay in Osaka”
+Large and comfortable beds, a nice living space, double bathrooms and good connection to public transport
Frances
Australia · Group of friends · February 2026
“Great stay in a great location. Shame about the endless auto-messaging”
+Location in a wonderful, old inner city area full of small cafes and shops and very close to a metro station. Spacious (for Japan) and clean, with easy entry and a large washer/dryer
−The endless auto-generated messages, the strict 4pm check-in and the fact that it was impossible to leave our luggage prior.
Sarah
Singapore · Family · December 2025
“Great location, functional space but not the most comfortable”
+We chose this for the price point and location, and the location truly did not disappoint. It's a cosy and cool residential neighbourhood. Barely a minute's walk from Nakatsu station, which is right on the Midosuji line for easy access to Shin-Osaka, Umeda, Namba etc. Lots of good eateries nearby. Beds were firm (as most are in Japan) but comfortable, though pillows too soft. Appreciated the washing machine. Whoever was responding to my booking.com messages was quite polite. They stopped spamming the messages when I asked (see below)
−The discomfort was both physical and psychological. The ergonomics of the space were poor even if one forgives the inconvenient floorplan (those sleeping on the top floor have to climb down one floor to pee or shower). Barely any thought was put into simple conveniences like where to hang towels to dry. No storage spaces or shelves for personal items. It was also quite cold in the corridor after getting out of the shower. Requests for additional hangers or a small heater could not be met. Not as clean as one would expect of Japanese standards. Carpet felt dirty and parts of the bathroom a bit grimy. In the days prior to check-in, we received multiple, onerously lengthy, repetitive, legalistic-sounding messages with rules upon rules upon rules. It was stressful, annoying, and disruptive to our holiday. Furthermore they repeatedly reminded us of the penalties for any damage, or missing items. Yet we arrived to find things already damaged (like one precious, tiny towel hook) and that there was no floor towel in one of the showers. Having judiciously read all the repeated reminders, there was genuine anxiety that we would be charged for damage done by prior occupants. They also kept sa
Maksim
New Zealand · Family · November 2025
“Excellent”
+The place is very spacious, and has everything you need. Great choice for a big family. Be aware of the narrow stairs to the 2nd and the 3rd floor.
−We like it all
gerard
Spain · Family · September 2025
“Great location, clean and comfortable apartment. More flexibility with check in times would make this a 10”
+Location, comfortable beds, clean, laundry facilities and detergent was a big plus. Two bathrooms was another plus for our group of five
−They’re inexplicably strict about check in time. We arrived at 12:30 and were able to leave our luggage in the apartment but not allowed to even use the toilet until the 16:00 check in time, unless we paid ¥2500/hour for an earlier check in.
Joyce
Canada · Family · August 2025
“Great location, lots of restaurants, perfect for 2 adults and 3 youths”
+Great location, lots of restaurants nearby, contemporary design
−Shoe cupboard with slippers was smelly
Taro
Australia · Family · June 2025
“Excellent location and size, with some very minor adjustments it could be an excellent property.”
+Size and location
−No towel racks. No blinds on some windows in bedrooms. Terrible instructions for how to find it, even several Japanese people could not find it. Not enough toilet paper or laundry detergent.
Theresa
United States · Family · May 2025
“Superb”
+The location was very close to the Osaka Metro and restaurants. The apartment was spacious and the two bathrooms were a plus
Santalla
Italy · Family · May 2025
“Superb”