Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 12 reviews.
George
Czechia · Solo · September 2026
+The apartment is clean and spacious with a perfect location, with parking spots right in front of the building.
−We stayed for 2 weeks, after the first week we asked for extra towels and we were told that it would cost 15 euro per person. There are many broken things in the apartment: - we had to cook the eggs only boiled because although there were plenty of pans, most of them were in a deplorable state.
Ekaitz
Spain · Solo · August 2026
+La ubicación es excelente, fácik para aparcar y al mismo tiempo cerca se todo el casco histórico. La casa es amplia, con techos altos, tiene aire acondicionado, y todas las facilidades. Es más amplia de lo que parece en las fotos. Hemos tenido una excelente estancia.
Paul
United Kingdom · Solo · June 2026
“Airy apartment close to centre”
+Location and size . It's cooler near the wall and is easy to get into the centre.
−The stairs were a struggle this time as I am using a stick currently but normally this wouldnt be an issue .
LizMayo
United States · Couple · June 2026
“would stay again! easy to reach and park close by. Beds were comfy, quiet neighborhood.”
+great location, quiet yet convenient, great water pressure in a big shower. well-appointed with supplies.
−more stairs then expected - 42! but well-lit and manageable- and nice view from the balcony.
Guillaume
France · Family · December 2025
“Cosy stay in the center of Lucca”
+The appartment is located in the center, next to the gates to get out. So it is very convenient to visit Lucca but also for going out in other cities. Travelling with toddlers, we loved to have a nice playground just next to the appartment. Plenty of parking space around (Be careful for the plue area to pay the meeter, police is quick on giving fine). Appartment is very well equipped.
−We had a bit of bad luck when we arrive as the shower had a leak and no hot water but it was solve within 24 hours after we mentionned it. Kuddos to get a plumber in such short notice ! Gas was turned off and it took us a couple of minutes to figure out where we could bring it back on. Not ideal when two babies are crying for food :) Solved quickly with the help of our host but those issues could be avoided with a check before travellers arrive.
Alastair
United Kingdom · Couple · October 2025
“Carolina who takes to do with the property could not have been more helpful. There was a minor issue with the hot water”
+Ideal location
dan
Ireland · Family · October 2025
+Quiet and spacious
Mikita
Latvia · Family · August 2025
“A quiet and comfortable place to explore the hidden gem of Tuscany )”
+Great location within the old town walls but away from the noise. Right next to the house is a bike rental place - a bike tour along the wall and outside - a great way to spend time! 16 minutes to the station. The old town itself is within walking distance. Special thanks to the host for helping with the situation with forgotten keys in the apartment :))
−Nothing worth mentioning separately :)
Sarah
United Kingdom · Solo · June 2025
“Superb”
+Great location. Elegant, spacious, tasteful, serene...
−Not ready/cleaned when I arrived, but no problem: left my bag and went for a walk on the beautiful walls just outside the flat.
Laura
Italy · Couple · July 2026
“Bella ma…non balla!”
+La struttura si trova all’interno delle mura sul confine quindi in una posizione molto comoda sia per andare in centro che per parcheggiare. Accoglie i cani quindi sicuramente positivo ed essendo “fronte mura” le passeggiate con loro sono agevolate anche in estate poiché le mura assicurano zone d’ombre. Tutto molto comodo se viaggiate con animali. La casa è spaziosa e ben organizzata.
−Nonostante la casa abbia un gran potenziale non mi è sembrata per niente pulita solo le lenzuola erano degne di nota per il resto la lavastoviglie inutilizzabile (arrugginita e molto maleodorante) come anche tutta l’attrezzatura da cucina il tutto ad un costo parecchio eccessivo considerando anche che L’aria condizionata viene fatta pagare a parte in pieno luglio..follia! Anche attendere l’host per mezz’ora alle h20 (nonostante avessimo segnalato l’orario di arrivo) con 35 gradi e due cagnoline per la strada l’ho trovato poco professionale.