Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 73 reviews.
Mandy Insole
United Kingdom · Family · November 2026
“Girlie's Short Break”
+Location is good for walking to centre and station etc. Downhill on way out each day...... Communication/Hosts, Mario and Veronica were excellent. Very accommodating.
−> We did not realise the property was on such a very steep hill, this made things difficult for us, as we are not as young as we used to be. > Also there are 64 very steep stone steps up to the flat from the front door. NO LIFT! Ladies of a certain age, with heavy suitcases - not a good combination. > Bedroom 1 was advertised as "3 Single Beds" and really there are only 2 proper beds and one fold-out z-bed, which wasn't suitable for us. > Internal staircase to Bedroom 1 was tight and narrow, very steep circular staircase and we struggled with this too.
David
United Kingdom · Group of friends · October 2026
“Great stay in Florence, despite problems with apartment.”
+Good position.
−1. 68 steps from entrance to appartment door. You need to be very fit. 2. 2 toilet seats broken 3.door handle broken 4. Shower curtail did not close 5. Fly screens had holes in so didn’t stop mozzies 6. Beds in loft very uncomfortable 7. Lack of headroom in loft shower
Alexandra
Australia · Group of friends · June 2026
“Great location and staff, uncomfortable beds and poor AC”
+The location is amazing, incredibly close to everything and within easy walking distance to all the main attractions. The apartment is on a quiet street so we couldn’t hear any outdoor noise which was great. Good to have a washing machine on site, and the multiple bathrooms. The check in was flexible and easy, and Veronica was very friendly when she let us in.
−Most of our group found the place comfortable, but one of the beds was so incredibly uncomfortable to sleep on, that two of us ended up booking alternative accommodation after the first sleepless night. The air conditioning didn’t work very well - the house still felt quite hot (especially as there was a heat wave) and you could see that the AC filters have not been cleaned in a very long time, potentially being the reason for the air not cooling down. While it’s great to have 3 bathrooms, they were all quite small so not much space to move around in. A lot of reviews mention lots of stairs and while it was a bit tough to get up, we didn’t have a problem with it. We were a group of 30 year olds so didn’t mind it at all, just something to keep in mind if your mobility is limited.
Sue
South Africa · Group of friends · June 2026
“Florence has been just wonderful!”
+The space and facilities were great
−The stairs ! A killer!
Elena
Italy · Solo · March 2026
“a great choice for those looking to stay close to the center and in a comfortable apt”
+the position is amazing .... walking distance to ponte vecchio and the center , without being noisy ! we loved the apt , was spacious and beds very comfortable
Nicole
Belgium · Family · October 2026
+Uitstekende locatie
−Veel trappen, geen lift
Matthias
Germany · Group of friends · October 2026
“gut gelegene, schöne Ferienwohnung”
+FeWo, kein Frühstück, gute Lage, Sehr schöner Blick vom Balkon bis zum Dom, ruhig gelegen; steile Straße bergan; über 60 Treppenstufen - nicht geeignet für gehbehinderte
−Das eine, obere Bad hatte keine bequeme Dusche, eng, alte Schiebetür
Tuija
Finland · Solo · August 2026
“Italia ryhmä”
+Erinomainen ja rauhallinen sijainti aivan Ponte Vecchion läheisyydessä.
−Maksu piti suorittaa käteisellä, mikä on nykyään arveluttavaa. Saimme kuitenkin kuitin maksusta.
ann
Belgium · Group of friends · August 2026
+Ligging en ruim appartement
Céline
France · Solo · July 2026
“Appartement très appréciable pour découvrir Florence”
+L'emplacement est idéal ( tout à max 25mn des cafés et restaurants proches) et la vue est superbe.La terrasse qui donne sur le Duomo représente tellement la vue de Florence. Veronica vous accueille avec un grand sourire et est très réactive. L'appartement est très grand pour 4, la décoration un peu surannée fait penser que vous êtes en vacances chez vos grands parents. Et le climatisation est fort appréciable en cette période de canicule Et ce qui ne gâche rien il est très silencieux.
−Il faudrait faire un rafraîchissement de certains équipements. Effectivement l'escalier est un peu raide (3 étages) mais on ne sait pas si on ne le le préférait pas à la côte pour arriver à l'appartement :)