Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 25 reviews.
Campbell
Australia · Family · October 2025
“We thoroughly enjoyed staying at the Garden Suite. The house was tidy and in a super central location, great food option”
+Great location, spacious and clean
−A little bit noisey due to renovations nearby and protests in the area at the time
Tomáš
Belgium · Group of friends · July 2025
+We booked the whole suite as a family and were charmed by this place. Very spacious and beautiful place. No problems with checking in and out. It was also very quiet for quite a central position.
Craig
Singapore · Family · June 2025
“Exceptional”
+Excellent fit for 4 adults and 2 kids - size was big! Location was excellent! Host was amazing - couldn’t ask for more!
Anonymous
United States · Group of friends · June 2025
“wonderful stay”
+great location, walking distance to all major attractions. Clean and neat.
Anne
United States · Family · June 2025
“Great little place in Florence”
+The rooms were so super quiet and comfortable we slept late! The little garden area is lovely too. Having air conditioning was a bonus.
Cara
United States · Family · June 2025
“Exceptional host and location!”
+Host was exceptional! Location was wonderful, plenty of space!
Olga
Belarus · Family · June 2025
“Passable”
+Location, neighbors, quick answers from staff
−My family and I (6 of us and child) stayed here for the celebration of my 30th anniversary. Unfortunately, the only good thing I can say is the excellent location in the city center. 3 of us arrived earlier and when they entered the apartment, they felt a very unpleasant smell, they started looking for the source of the smell, it was in the bathroom. There were wet, musty rags hanging there after cleaning and the whole apartment stank. The brother took them out to the terrace and opened all the windows. Then they wanted to have a snack on the terrace while waiting for us, they brought food and wine and immediately some impudent aggressive birds flew in and they had to go back inside. In the evening we had a dinner planned in a nice restaurant on the occasion of my anniversary and we could not find an iron to iron our clothes. I wrote to the host and she said that they did not have an iron and did not even try to help us somehow with the solution of the problem, and no one really wanted to go to a nice place with wrinkled clothes. I asked my husband to solve the problem and he went around the entire entrance looking for an iron, I want to say a huge thank you to a very nice grandmot
Brodie
Australia · Family · May 2025
“Amazing location, great hosts and it was so clean!!!”
+Amazing location. Incredibly spacious. Lovely and clean!
−Would have loved a drier!!
Joseph
Israel · Family · October 2024
“Superb”
+A beautiful apartment, 15 min walk from the duomo, 20 min walk from the train station, in a quiet street. Spacious rooms, comfortablle beds and a large bathroom.
−We didn't check the kitchen feciities good enough, and didn't notice that it is imosible to cook something. The kitchen includes only a microwave, a coffee machine and an electric kettle. It is imossible to prepare a simple egg.
Adeyemi
Switzerland · Family · October 2024
“Great centrally located apartment for a family”
+Very spacious and beautifully decorated apartment in a great location with a cafe just seconds away for that all important morning coffee and croissant! Host was attentive and friendly (via whatsapp), making the stay feel very personalised.
−Nothing.