Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 23 reviews.
Amandine
Belgium · Family · August 2026
3.0“Wouldn’t recommend”
+The garden was nice
−No one at check in time. We were 10min à early but the property was closed. Instead of a welcome we were given a code but the keypad didn’t work so we couldn’t get in. We had to ask around the neighbours for help and finally the very kind gardener let us in. It was like this through our stay, no welcome, no hello. The place was like a ghost town. And at night there’s no one around either.
Thomas
United Kingdom · Couple · March 2026
5.0“Could have been great, ended up being fine, but double-check there’ll be someone there when you arrive”
+The bed was large and comfortable, the aircon worked, the price was reasonable, and there were clearly a lot of facilities there that could have been used if there had been people there.
−To begin with, there was no one there when we arrived at the hotel, and no message from them beforehand to say that this would be the case. We arrived on a Sunday evening in a rural area with no phone signal, to find the place locked up and deserted. After a while someone turned up to let us in, but they then disappeared and we didn’t see anyone for the rest of our stay. There was no soap/shampoo/shower gel in the dispensers, the light in the toilet didn’t work, and the internet didn’t work in the room (only in the garden which was v mosquito-y in the evenings). Feels like maybe outside of the main tourist season things get a bit neglected?
Leah
United States · Solo · February 2026
7.0“Very weird experience, very beautiful place. Not for everyone.”
+The grounds are stunning. I hung out with a little stray cat. There are three pools and several cabanas, with lush plants. It was a dreamy pleasure garden. This place would be great if you brought some friends and stayed for a few days to explore the cenote circle.
−LISTEN UP!! THIS WAS A WEIRD EXPERIENCE. Ok guys I SHOULD have looked at the negative reviews first cause I'm going to say what everyone has been saying.... When I arrived, no one met me, and I hadn't been given a code. I called the numbe,r and she texted me the code- all was good- but this was after trying to get in touch for like 30 minutes. When I finally got in, I was the only guest. Traveling solo, I felt a bit bugged out. On the one hand it was luxurious to have the place to myself, but it was also deeply unsettling to be so alone in an unknown place. There was no drinking water or any cups, utensils etc, even though there weridly was a drip coffee maker... (coffee not included) There was somone elses razor in the shower.... just weird.
Simon
United Kingdom · Family · January 2026
8.0+The cabins are cosy, the bed comfortable, the shower good. The pool and jacuzzi in the garden areas are great. Location is great for the many local cenotes. Unlike some of the other reviews, I found it to be clean and the jacuzzi worked well. The Internet worked.
−Some facility to make or buy coffee. Some cups or glasses in the room would be good. There is little contact with staff, and no one is on site to ask if you have any questions. Have their number ready as to be let in you need to call them as there is not a reception.
Linda
United States · Group of friends · October 2025
9.0“Where's the coffee maker!”
+The grounds were beautiful and very unique.
−Upon arrival staff had no idea we had reservations but, quickly handled the situation. Beds were uncomfortable and very hard to sleep. Would have been wonderful if they would provide coffee makers but did provide a small fridge.
Sylvia
Norway · Family · January 2025
7.0“I would come back if they fix the internet and the jacuzzi so we can enjoy the whole property.”
+It’s a beautiful little oasis. The cabins are beautiful and rustic with air conditioning. The areas are green with lots of plant life. The rooms spacious and bathrooms beautiful. When we had issues the kind owner offered us a complementary breakfast.
−It’s a little pricy considering the facilities weren’t in function. The internet wasn’t working so we could not surf the net nor watch TV. The jacuzzi didn’t work properly so we couldn’t use it because the heating component was out of work. So we weren’t able to enjoy the pools and jaccuzi because it was cold.
D
Mexico · Couple · November 2024
5.0“Frustrating”
+Pleasant grounds.
−Ants in bathroom, no wifi, not close to place to eat, had to ask for toilet paper, garbage not taken out daily.
Kristi
United States · Solo · November 2024
7.0“Beautiful grounds, cute cabanas, lots of construction, difficult arrival/check-in.”
+The grounds were amazing! The cabanas were very cute and comfortable.
−The construction on site was loud and started very early. The door to get into the property was locked and I had no way to contact the staff. I pulled a very heavy iron door aside to get in and then couldn't find anyone. I felt like I was breaking in and wasn't even sure if I was in the right place. The on-site cenote is not lighted nor swimmable.
Claire
U.S. Outlying Islands · Group of friends · November 2024
5.0“Nice location, communication and amenities could be improved.”
+Finca Oz has lovely gardens, a great pool, and is a good concept for groups travelling together if the main house is accessible. It was conveniently located a few minutes from the center of Homun.
−The hotel was not signed, and check-in instructions were not communicated to us before-hand. It was difficult to find. Both the wifi and hot-water were too slow to use, and the lights were out in the bathroom. There is no restaurant and no coffee/tea service. The hotel seemed under-used or in the process of renovation -- construction was still going on in some parts. I don't mind if some of these things are unreliable, but these should be clearly communicated.
Sandra
Australia · Family · May 2024
10.0“Exceptional”
+Clean, nice gardens & pools, staff was great.