Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 37 reviews.
Philzz21
United Kingdom · Solo · September 2026
+Quiet Safe parking for car Easy bus ride into center Has the Innsbruck Welcome card
Leanne
United Kingdom · Family · April 2026
“Relaxing stay, good communication from hosts.”
+Lovely peaceful spot, close to Völs station. Plenty of room for our family of 4.
−My daughter found the single bed a bit uncomfortable but other than that very good.
Reynold
Netherlands · Group of friends · February 2026
+Was spacious and well stocked with all supplies, dishes, cups, etc.
Emma
United Kingdom · Family · January 2026
“A charming and spacious Austrian chalet with stunning views, perfect for a relaxing stay!”
+I had a wonderful stay. The location was ideal, close to the shopping centre, Volser Badl, and easily accessible transport networks. The chalet had a charming, retro 70s vibe that made it feel incredibly cozy and welcoming. It was spacious, offering plenty of room to relax and unwind, with almost everything we needed, from a well-equipped kitchen (with a dishwasher, washing machine, and all the necessary cooking items) to comfortable living areas. The place was immaculately clean, and the views of the surrounding mountains and lush greenery were stunning. A perfect home away from home for anyone visiting the area.
−While we had a fantastic stay, there were a couple of things worth noting. We were in Austria for a wedding, so an iron would have been useful, though I understand it's probably not a top priority for the hikers and skiers who typically stay in the area. Also, there was no air conditioning, and it did get quite warm during the summer, but I imagine that’s less of an issue during the colder months, especially with the traditional stove available to heat the house when needed.
Lloyd
United Kingdom · Family · December 2025
+A friendly host who told us it was possible to check in early. Cleanliness of the apartment was perfect and we all loved the location and majestic views of the Alps! Apartment is very spacious with excellent facilities and good wifi too. Local bars and shopping centres nearby we would love to stay here again, thank you.
Margrete
Malta · Family · December 2025
“2 night stay in late November”
+The hospitality of the owner was excellent. The apartment felt like a home. The beds were very comfortable. We were a family of 6 and plenty of room. Separate toilet to the bathroom. We were there late November for 2 nights and it was cosy with underfloor heating. The area was quite and there was a shopping mall 4 minutes away with a variety of shops also were you could buy food and have a coffee. Bus stop across the road very convenient.
−There were 2 sinks in the bathroom but one sink needed attention, I'm sure the owner was not aware of it. We didn't say anything till the end of our stay as it wasn't of great concern.
Gareth
United Kingdom · Family · November 2025
+This is a really nice house to use a base. Under floor heating so nice and warm when it's 0c outside. Shower great, bed comfy. 5 minute walk to train station to get into city with a 7 minute train ride. Irene was lovely to deal with and would definitely use again
−Nothing to dislike really.
Paul
United Kingdom · Family · October 2025
+Excellent location and owners very friendly and helpful Condition of property was excellent
−Everything was good
Olga
Austria · Solo · July 2026
+The location, a parking enough for 2 cars, everything clean, great bathroom. (A bed in the living room would suit only for a person not taller than 175cm) The kitchen is perfectly equipped. All possible tools you could only wish to have are there. Also spices, some vinegar, salt, sugar, etc.
−all good
Kai
Germany · Group of friends · May 2026
“Wunderbare Homebase für sommerliche Ausflüge in den Bergen.”
+Die Wohnung hat sich sofort sehr heimelich angefühlt. Schöne Aufteilung zwischen Schlafzimmern und großen Gemeinschaftsbereichen (Küche und Wohnzimmer). Es ist wirklich alles da was man braucht und das Einkaufszentrum einfach nur die Straße runter. Bus/Bahn super angebunden (7min nach Innsbruck Hbf). Kleiner Kräutergarten vor der Tür. Am Anfang ging die Geschirrspülmaschine nicht und abends innerhalb von 2 Stunden stand eine Ersatzmaschine drin. Das ist verrückt - Gastgeber Extra-Stern!
−Gibt eigentlich nichts wirklich negatives zu sagen. Natürlich gibt es modernere Einrichtungen, aber das ist auch nicht nachhaltig.