Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 59 reviews.
Scott
Australia · Couple · November 2026
“Pretty disappointing at the end of the day, needs investment to bring up to standard.”
−WiFi was really pathetic and some of the cooking items such as the air fryer should have been upgraded some time ago. Also had an issue with blood stained linen in the first week which was never replaced.
Hassan
Australia · Family · October 2026
“Amazing location and superb facilities”
+Location and facilities
Robert
Australia · Solo · September 2026
“Ludicrous extra charge.”
−Unbelievably bad customer service. Charged me $44 extra after we left as a linen charge because we got a doona to put on each bed as it was cold. A doona is not linen. It was not dirty. The doonas simply came out of the cupboard and sat on the bed. Also received numerous messages wanting confirmation of payment for the stay, when they admitted they had been paid days prior. Then received 2 more messages asking whether we had dropped in the key to concierge - which we did when we left. Really poor management.
Julz
Australia · Solo · August 2026
“Family city getaway”
+We loved the facilities especially the pool. The beautiful views from our balcony were a highlight with stunning sunrises in the morning & breathtaking sunsets in the evening. Our beds were incredibly comfortable which we really appreciated after being out exploring the city everyday.
−We were provided with four towels which was enough for everyday use. However since we used the pool twice, we found ourselves needing extra towels. As there wasn't a clothes dryer available, it was difficult to wash & dry them quickly so we ended up buying additional towels in the city. It would be great if a few extra towels could be provided for guests, especially those who are planning to use the pool.
Dhananjay
India · Solo · July 2026
+Location
−Not clean and beds make lot of noise.
miek
Australia · Solo · April 2026
“Just terrible experience”
+Price and location
−Cleanliness was appalling. Staff was terrible. They (suggested to) kicked us out at midnight cause we checked in arriving late from a convention and it was soooo dirty. Fingerprints on the toilet flush, the kitchen table was dirty and easy to whipe off suggesting no one actually bothered doing that. Windows gross...
Dominique
Australia · Group of friends · March 2026
“Facilities great, room crap.”
+All the parts relating to the facilities were excellent - concierge, pool, gym and spa
−The room was in a very poor condition - they failed to advise that there were extra costs for 3 people even though we booked for 3 people. The doors in the kitchen were falling off, the chairs were dirty and the shower had no pressure.
Letitia
Australia · Family · February 2026
“Will not be staying at Fawkner again.”
+The bathrooms
−The unclean floors some sort of powder in the cupboards wasn't ideal with a baby crawling around. The pull out couch/bed was broken a few kitchen doors we're off their hinges. The coffee was unsealed. The linen was dirty/stained one of the pillows had no cover to be found anywhere and the spare Donna was just shoved into a cupboard no care taken at all to keep it looking fresh. The front desk was very unhelpful.
Judy
Australia · Group of friends · January 2026
“No hot water for nearly 5 days of the 7 day stay”
Kayelene
Australia · Group of friends · January 2026
“Easy communication with the managers . Great Location. Just needs better TLC on the apartment”
+Where it was located was fabulous. The pool and gym were great. It backed on to Fawkner park which was beautiful
−The apartment was not very clean . The beds were hard. The air fryer could not use . The frypan had rust . I had to buy my own to use