Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 48 reviews.
+The unit was more like a Air B&B then a hotel room. There was no registration desk lobby/bar pool etc. The apartment was very large and nicely appointed Great location. The negative: When I got to the address I could not get in.Luckily there was a lady who worked there that helped me contact the renters. They said that my instructions must have got lost in spam. However I checked my spam every day, and I never received it. The other negatives were minor items like the bathtub does not drain well, so when you shower you’re in ankle deep water. Also the bed is not connected to the headboard which will fall if the bed moves any. Also the pillows are old foam and very uncomfortable. Some of them blinds were broken. The worst part was the apartment over me was up at 5:00 am (even on Sunday) and you could hear every step they took.
+This was a nice 2-bedroom apartment conveniently located in the Fenway neighborhood. My family came into town for my graduation and they were all able to stay together here at Evolve Fenway. It was extremely convenient since I live only 2 blocks away, my graduation was less than a mile away, and it was easy for me to show them around Boston and Cambridge since the Green Line is right outside the front entrance. We really enjoyed the ability to cook family dinners together instead of having to eat out all of the time. The rental had plenty of room, was very convenient, quiet at night, and was fairly priced. The booking team did a good job communicating with me as well. I would definitely stay here again and would recommend it to others as well.
Verified traveler
May 2018
+Overall its a pretty good place and the price is cheap except the part that you need someone who lives there to help you get in the lobby since there is NO front desk.
“Great place, communication not great”
+This place is really nice and spacious, and VERY well location. Walking distance to the Fenway stop, super safe area. Communication with the management staff is a bit bad. Kind of felt like pulling teeth. Don't answer their phone and do not send check-in info in advance. Wish they would be better at sending check-in details a few days before check-in. Or at least a half day before. Not the day of, a couple of hours before check-in. What do people without internet access do?!
“Na”
+Experience of this hotel is my worse then I ever had. Not negatively not this place.
“Overbooked and left without a room”
+After several calls for check-in information, it became obvious that they had overbooked and did not have a room available for me, despite my Expedia confirmation. Their excuses for not providing me with check-in details kept changing over multiple calls, until finally I landed at Boston Logan and they admitted they didn't have a room for me. The final excuse what that my cc declined, another lie. Expedia found and booked me another room before I left the airport, using the same cc. I was now 15 miles outside of the city due to lack of availability on a very busy night. Overall, a pretty horrible experience with Evolve and Northeast Suites.
“Fantastic apartments in a great location, but....”
+So it was hard to write a review for this apartment as it isnt a hotel, it is an apartment. The distinction is that check-in involves additional coordination such as sending a photo of ID and card details over email. This seems to happen on the morning of your stay which makes for a stressful booking experience and feels last minute. When you get your booking details on the day of checkin you will be sent a code to a padlock box (just on the driveway into the garage next to the apartment block), this will have your apartment key inside it. If this process was seamless then this is ok, but the organising company dont seem to be able to manage things at the moment, hence if you need to speak to them, it can take 30-60minutes to sort, while spending ages on hold, or speaking to numerous people who are caring but cannot do anything to help. The outcome is I recommend staying here, only if you expect to add 30-60 minutes of faff when arriving (and preparing for your arrival). If you dont want this faff then I suggest another location.... (The actual apartment is shiny and lovely on the other hand, though a fire alarm went off all morning so my lie in was less than perfect...)
“Fenway Evolve 👍👍”
+Building is right next to Green T / Fenway. Walking distance to Fenway/Kenmore/St. Mary and hospital core @ Brookline/Longwood. Very quiet area and workout room is nice. Nice touch to have recycling in building. Kitchen cookware could be upgraded.
“So spacious!”
+Really happy with this booking. Very large apartmentment, with two bedrooms AND 2 baths! very clean and well furnished, although would have appreciated a tea bag :). Perfect location for BU.
“Bruised foot.”
+The bed fell apart, literally, and glass sliding shower door fell on my foot when sliding off. This does not meet hotel.com standards in my opinion. There were personals items left behind from the cleaning crew that I think might stay there when it isn’t being rented. I’m really let down and would actually like a refund.