Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 13 reviews.
Carol
United Kingdom · Group of friends · August 2026
“Relaxed comfortable and good value as four adults it was about the same price per night as a travel lodge/premier i”
+Very quiet street, good parking,easy access to centre of York no more than a 15 min walk.
−Nothing
Lisa
United Kingdom · Family · January 2026
“We wouldn't stay again - it's very cold in winter.”
+Good location, quiet road and a short walk from town. Parking directly outside the house. Everything seemed clean. Beds were comfortable.
−There was a drainy smell lingering in the house in the downstairs bathroom - if you opened the back door it was very pungent. Obviously there's an underlying problem. The house was extremely cold - uncomfortably so. Most of the radiators have wooden box covers on them, which I don't think helped. Our stay was over a couple of winter days (temperatures just above 0 degrees celcius outside) and the house brochure says the thermostat is set to come on to a comfortable temperature in the mornings and evenings and tells you NOT to mess with the timer settings. Because of the low temperature fixed on the timer settings (20 degrees celcius), once the timed heating kicked in, it actually turned off the heating if you'd turned up the thermostat outside of these times, so it barely ever got above 20 degrees. We had to put our coats and scarves on to eat breakfast at 8.30am. We didn't cook anything other than breakfast there, but it would have been nice if there was a cafetiere or coffee machine in the kitchen, and a few more mugs, as if there were only four, which doesn't work if some are in the dishwasher. Also beware - a neighbourhood cat seemed to like to dart into the house at any opport
Anne
United Kingdom · Group of friends · December 2025
“Great Character House. Needs Serious Attention”
+This little cottage is in a good location and with a bit of trial and error we found a good walking route into town which took about 15 mins. The house was quiet and the road wasn't crammed with cars so ubers were able to pick us up outside our door. The garden is probably a real asset in the summer and the house is spacious for 2 people and would still be ok for a family or two couples. The twin bedded room is actually bigger than the photo shows. There is room to move easily between the two beds. The chairs and sofa in the living room are comfortable as are the beds.
−As has been reported previously, the downstairs bathroom obviously has a serious drain problem. The smell when we arrived was really bad. When we were out the following day I bought an odour neutraliser and some drain cleaner. These obviously only masked the smell - I really think some serious investigation is needed, but it made things more bearable. As it's directly off the kitchen it needs urgent attention. I think prospective guests should know that the stairs are really steep and there are two steps outside the twin bedroom. We kept the landing light on all night which wasn't a problem - the doors fit well. Cleanliness is an issue. Everything is superficially clean but I dropped an earring in my bedroom and whilst searching between the bedside table and the bed the dust was bad. The centre of all the rooms were clean.Edges were not! No doormat inside the front door either. Although we took our shoes off immediately on entering, it was a cold and wet November and we entered straight onto carpet. Trying to find instructions for the oven which was running very hot, the QR code in the home pack labelled 'oven' brought up 'Beach huts to rent in St Anne's on Sea' 😆 We never did wor
Ruth
United Kingdom · Family · October 2025
“Perfect stay”
+The house was spacious and well furnished. We were a short work from the centre of York and had all the amenities we needed. The street was quiet and beds very comfortable!
Anthony
United Kingdom · Group of friends · June 2025
“NIce clean house, reasonable location for city centre access.”
+Location was pretty good for walking into centre. If you like a firm mattress you will be happy with the beds. All rooms were clean and in good condition. Nice quiet area. I can recommend going for drinks in the local pub 'The Punch Bowl', a friendly pub with good prices.
−Not sure of the purpose of having a full bathroom downstairs, where you have to walk through the kitchen to get to it. Built in cupboards were shallow but they did supply enough hangers that had hinged hooks to fit the space. Only had one dishwasher tablet for a 2 night stay.
Martin
United Kingdom · Family · March 2025
“Very good”
+N/a
−Downstairs toilets have a bit of a ventilation/ smell issue , but ok if you keep the door closed
Wesley
United Kingdom · Group of friends · February 2025
“Exceptional”
Lesley
United Kingdom · Family · December 2024
“Nice location, spacious house. But it needs someone tweaks to be really good.”
+Spacious, clean, nicely decorated ....in good location
−It was very cold in the morning. Adjust your timer to warm the place up properly in winter first thing. Very annoying! Make the kitchen better equipped: For example:have proper sharp kitchen knives for cooking....we gave up trying to cut the loaf of bread we'd bought! Get a cafetiere: most rentals have them
Devon
United Kingdom · Business trip · November 2024
“nice clean well-equipped home in excellent location”
+excellent location, close to the centre, which is great as car parking is quite expensive in the city. Parking was as describe, easy access to the keys, well equipped and comfortable house.
−drain smell in bathroom which will be reported to the agency.
Ann
United Kingdom · Business trip · April 2024
“Lovely neighbourhood and parking, will book again!”
+Quiet location, close to the Minster and ideal for The Shambles market. It was ideal for relaxing and doing revision for GCSEs and ICBs. Garden; sadly it was a little cold so we couldn’t enjoy it to the full. Great neighbours and chatting over the fence. Stays York were really helpful.
−Downstairs bathroom with no way to lock the door. Could have been embarrassing. No separate toilet. Only one key until we were given another.