Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 104 reviews.
Nelisiwe
Eswatini · Solo · October 2026
+Excellent apartment and host😇I will come definitely come back
Kefilwe
South Africa · Solo · October 2026
“The property is beautiful but poor cleaning and maintenance.”
−Finding hair all over the place on the floor. On Sunday when I arrived. I left a beer bottle led outside on the table on the balcony and it was there on Tuesday still and I removed it. Meaning the cleaner did even bother to clean outside, I wonder where else. The toilet brush is handle is broke and now I had to use that short brush to clean to toilet 🤢
Sthembile
South Africa · Solo · October 2026
+None the less the room was perfect and clean, smells lekker
−I didn't see the pool
Lynn Makaita
Zimbabwe · Couple · September 2026
“It was beautiful and l have never enjoyed my stay in any other bnb than the way l did”
+I did get the good breakfast at the mall and t was very nice
−Nothing all was fantastic
MadeleenEngelbrecht
South Africa · Group of friends · September 2026
“Nice apartments, but disconnected from the Mall and rest of Waterfall City makes it feel unsafe!”
+Good location, good value, nicely fitted apartments within 15 minute walk from the Mall of Africa. A desk with a nearby plug would enhance the space for people going there on business.
−They absolutely HAVE to do something about the link to the Mall / Waterfall City! It is a disgrace that guests are forced to use those awfully tight turnstiles around the back at the car access - I got stuck twice and to add insult to injury, tenants (who rely on facial recognition) just push you out of the way when they want to exit via the turnstiles! The whole setup is only designed for cars and the only way to access the accomodation is via a filthy, dusty and very unfriendly car park with so very few cars parked in it. And then having walk around the entire block even though the mall is right across the road. Why can the pedestrian access near the mall not be opened for guests - the acccess there can work with the same code as you use to access the lifts Right now it’s inconvenient, inaccessible for persons with disabilities, and honestly unsafe (and the excuse for all this inconvenience is supposedly security!)
Mfanufikile
South Africa · Solo · August 2026
+Property very clean
−The code system is not necessarily user friendly, the smaller gate is bad,terable, it kept on lockig me and other guest in between, not so amazing experience
Lo
South Africa · Couple · June 2026
“Thank you. See you again”
+Clean, excellent
−None
Graeme
United Kingdom · Solo · June 2026
“Host responsive to local water failure and when the pay as you go electricity needed topping up”
+Its a good, secure location for me due to its proximity to the office i work from when in the country. Having stayed in the Ellipese apartment complex probably 9 or 10 times, this apartment wou,d rank as average in comparison to others i have stayed in at the same price point
−This is a common issue in these places - kitchen tools. The apartment is great if you're staying a night or two and eating out but if your staying for an extended period and want to cook there are key utensils missing, to name a few: chopping board, tin opener, fruit bowl, tupperware to store food. The drawer in the bathroom needs someone to open it and look behind it. Pretty horrific whats been left there.
Denis
Kenya · Solo · May 2026
+Lovely host