Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 26 reviews.
Claudia
Mexico · Business trip · April 2025
“Excellent support and communication with host”
+Comfort, kindness, clean, location
Daniel
United States · Family · March 2025
“Very good”
De
Canada · Family · February 2025
“Perfect hosts, perfect location, perfect building and apartment”
+Everything
−Nothing
Kathy
Canada · Solo · March 2024
“Disappointing”
+Conveniently located near the main beach although this means, lots of noise .Filter water cooler provided but I had no issues drinking tapwater in San Andres. AC was acceptable although it took a very long time to cool down the room. You are provided with a card that gives you access to your room and it also acts as the electricity power starter in your apartment. if you remove the card there is no electricity so you cannot run the AC while you’re out to reach an ideal temperature. You also cannot charge of devices while you leave. There is a full size cold fridge that worked well. Staff tried to be helpful ( although it backfired and I felt they were intrusive) Bed, pillows were clean and smelled nice. Apt smelled nice. Close to the airport, 5 min taxi ride for $8. Very good internet, I was able to work online. Lots of soap, shampoo and lotion provided. Lots of clean towels provided. Dishes provided, although limited pots, lack of good utensils and very bad chopping knife. Chopping board was provided. On the left side of my balcony. I had a beautiful view of the water. But the main view of my balcony was trash from the garage next-door.
−Very expensive for what you get. Just a basic apartment with no hot water. They make you wear a plastic bracelet even though it’s not an all inclusive. Extremely noisy. I was unable to sleep the whole three nights. I stayed there. The people in the building above me were making too much noise. The neighbours were shouting and dogs were barking. Loud pumping bass, party music coming from businesses outside, all day, all night. It’s right beside the garage that drilled during the day. There is no hot water. The stove ran out of gas on my last day and I couldn’t even boil water to make tea for breakfast. Staff scheduled a taxi for me yet when I arrived at the reception, the guy had no idea what I was talking about. He called another taxi. Once I arrived at the airport, the staff kept messaging me, saying my taxi is waiting. Looks like they were confused and their communication was poor between the main office and front desk. I was disturbed by building reception, knocking loudly at my door and shouting while I was on a conference call with my management at work.. I specifically told them not to disturb me when I’m working online.. I will not stay here again.
Herbert Andre
November 2023
+Sehr gute Lokation
Stephen
Canada · Couple · July 2023
“Lovely Sea View Apartment”
+Great place! Very close to everything in town, but in a very quiet area. The staff were fantastic, friendly and very helpful. The place was clean, spacious, 2 bathrooms, fully equipped kitchen, and nice little balcony with a sea view! There is a large pool on the ground floor as well. Excellent value for the money. We were well taken care of and would stay here again. Highly recommended!
−A little issue with the water, but they mentioned it up front and it didn't really impact our stay.
Andrea
Spain · Group of friends · August 2026
+Muy céntrico
muñoz gomez
Colombia · Couple · June 2026
“Es un buen lugar para quedarse, muy espacioso y cómodo. Lastimosamente el piscina se encontraba en mantenimiento pero el”
Olga
Peru · Solo · May 2026
+El trato y la amabilidad de la administración , la limpieza.
mirtha
Chile · Couple · May 2026
“Comodidad y relax en San Andrés”
+La ubicación muy buena aunque dueante el día el taller mecánico que funciona al lado ponian musica a todo volumen que se escuchaba aún con centanas cerradas. Lo mismo en la noche se escuchaba la música de un pub cercano. Aparte de eso, la ubicación es ideal por cercanía a las playas, servicios, restaurantes, etc. Destaco la diligencia y amabilidad de los conserjes. Nos facilitaron ducha y baño el último día después del check out, por lo que pudimos aprovechar el día completo antes del vuelo nocturno