Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 33 reviews.
Andy
United Kingdom · Solo · August 2026
“Has great potential”
+Great location. Good views over west end of city. Well equipped kitchen
−Bed too soft. Flat could do with a deep clean. Dirty carpet in bedroom. Lack of attention to detail. Poor standard of decoration in some areas
Aileen
United Kingdom · Solo · July 2026
“Duplex apartment”
+Location, tesco and weatherspoons close by. Short walk to bus stop for airport. Kitchen with everything needed apart from forks.. Bedding, towels, loo roll and hairdryer. 2 levels, with balconies.
−Memory foam mattress. Dirty pillows. Flat needs a good clean. Evidence of water damage and not all lights work. Steep stairs to bedroom.
Ellen
United Kingdom · Couple · June 2026
“Nice stay and comfy”
+The property was in a good location, we had a 2 night stay. Great views of parts of the city. The host was great and answered all questions promptly.
−Down stairs TV we couldn’t get it working properly, the floor between the 2 floors in the flat were quite loud and we are not stompers. We could not hear any neighbours though which was good.
David
United Kingdom · Solo · June 2026
“Perfect for short stay and location amazing”
+It was near where I needed to be.
−Nothing to say.
Hollie
Ireland · Group of friends · May 2026
“Perfect for a city break! 100% would recommend.”
+Beth was an amazing host and the apartment was just what we needed for a couple of nights stay. Great value for money!
−Shower head could be doing with being changed as water sprays out everywhere. Only option on tv is Netflix. And it does get really cold really quickly if you turn the radiator off or open the living room door the the hall. The lock on front door can be a little tricky to lock and unlock. But those things are obviously just small so wouldn’t put me off booking again!
MOWO
Nigeria · Couple · March 2026
“The apartment is awesome”
+Excellent
−The heating
Sharon
Trinidad & Tobago · Family · January 2026
“My stay was very comfortable and enjoyable. The host was very accommodating.”
+Not applicable
−NA
Mandy
United Kingdom · Group of friends · January 2026
+I liked that it was central and that the owner went out her way to get birthday banners to make our wkend that bit more special which I was very grateful for so thank you so much
−I liked it all
Christine
France · Couple · September 2025
“disappointed and shocked”
+Peace and quiet on the 10th floor, duplex, close to the town and shops, restaurant, that's all there is to it.
−The two TVs don't work, there's only one working spotlight above the shower, you have to go pee with a torch, the patio door doesn’t lock, there's no colander to drain the rice or pasta, the frying pans are in bad condition. There are only 2 spotlights in the kitchen, the other don't work. The bed is from the 60s, you can feel the springs,the cleaning hadn't been done for a long time, the top of the extractor hood is greasy and dusty, as are the hobs, the bathroom shelf was all dirty, full of marks, dust everywhere. I read the other comments complaining about the same things not being fixed, which means the flat is not well maintained. For this I give a very low rating and do not recommend this flat When we arrived there was no message telling us the code and where the keys were, to access to the apartment luckily Beth was responsive to the message and told us the code.
Triinu
United Kingdom · Solo · August 2025
“Great communication and lovely flat, but tellies didn't work”
+- Really appreciated how friendly and quick the owner was to communicate and respond to messages - Great value for such a lovely place. My mum was over the moon after she saw the pretty sunset :) We also didn't expect it to have two floors and two loos (p.s. only the one upstairs had a shower in there too). - Wifi worked - Kitchen had lots of pots-pans, cutleries, crockeries, ... ; salt, oil, .. . There was also a fridge-freezer, which was great. - Convenient location and well connected. Greggs is just around the corner and there is a Hop-on/off bus stop super close as well (which you can use only after picking up the initial ticket from the central area; the red sightseeing bus), not to mention the Charing Cross train station. - Working lift - Can't hear the neighbours
−- Bathroom upstairs was a bit sketchy since there was only a single small led-light. The room remained pretty dark with just one source of light over the shower cubicle. Literally had to use my phone torch to check if I left the loo clean afterwards. - Two tellies didn't exactly work. I thankfully had my own laptop and HDMI cable with me (not my first rollercoaster), but had to use the sound from laptop rather than via cable. Really tricky accessing the back of the tellie too (ask a friend to hold on to the screen otherwise it can fall down!), since it's hanging very close to the wall without any flexibility to change it's direction. - Traffic can be bit noisy if windows are open - "Evening lighting" was way too bright (I'm prone to migraines and also need a bit more calming lighting to wind down), so I ended up climbing on a chair and removing 3 lightbulbs from the ceiling lamp. Extractor light and the tiny led's weren't enough of their own. Led lights were super weak. - Sofa could be more comfortable. It was rather hard.