Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 17 reviews.
Nickolas
Australia · Couple · August 2025
+The Loft is beautifully designed and styled and had a super comfortable king size bed. The staff were all very friendly and the included breakfast was amazing.
−We had to leave super early on the day of checkout and didn't have any hot water for a shower. The apartment could also do with a microwave to reheat food.
Jan
Belgium · Couple · August 2025
“Design finishing”
+Design
−Breakfast times (despite breakfast boxes, consider starting breakfast earlier than 9 (reality unlike as announced 08.30)) Rest of the building (suggest to have mat in front of apartment due to rest of the building being a construction site)
Thornton
United Kingdom · Family · June 2025
“Lovely loft in a great location which will be even better when the building work is done”
+We loved the loft it was beautifully decorated and was awesome value for money. The assisting staff were kind and friendly. Also the connection to Casa Icha was incredible because the food was great which made breakfast very exciting.
−We had hoped that it would have been better communicated that this loft was inside and active building site because it felt sketchy and made a little unwelcoming when we arrived since we weren’t prepared. We also did not have access to the wifi during our stay as it wasn’t working which was a little annoying since our esim plans are limited.
Zdaniavichen
Russia · Solo · April 2025
“Exceptional”
+The loft is super cozy and beautifully designed - perfect for couples or solo travelers. Everything was very clean and the included breakfast was fantastic: fresh, varied, and satisfying. The location is great - walking distance to the center of Cusco but in a peaceful area. Staff was helpful and even offered to store our luggage while we visited Machu Picchu. Amazing value and experience.
Diana
Brazil · Couple · February 2025
“DO NOT BOOK”
−DO NOT BOOK. We were promised reimbursement of one night as we had to leave as this was a construction site. Two months later and we still don't have our money back. We have highlighted this to booking but because the payment was outside of booking they cannot do anything. We've made an official complaint and I do hope that you stay away from this property. Not worth it. We went to another one nearby for similar pricing at a proper hotel and the experience was day and night. Don't waste your time or money on this property.
Rockwell
United States · Couple · February 2025
“Exceptional”
+This place was amazing
Perreault
Canada · Solo · October 2024
“Superb”
+Very pretty place, well located, comfortable, fast wifi, with good breakfast and the hosts were very attentive and helpful.
−The shower didn’t have hot water most days and the water pressure was a bit off. The hosts weren’t able to resolve the issue completely during my stay, but they say they’re looking into it, it should be resolved for future guests.
Olivia
United Kingdom · Couple · September 2024
“Beautiful property in an amazing locations”
+Wonderful apartment. Very high spec. Very comfortable bed. Great escape in the city. Fantastic breakfast included in the price. Including juice and coffee.
−Would be nice to have a few extras like tea bags or water in the apartment. Shame breakfast doesn’t start till 9.30am
Kristīne
Switzerland · Couple · August 2024
“Good”
+Amazing design, great location, very quiet and great food/breakfast!
−The room wasn’t properly prepared - we were missing soap, there was still trash in the trash bin, there is no heating.. For this price you would also expect something small like a bottle of water. Overall very beautiful but we didn’t feel too welcome here :/ We arrived late at night with heavy luggage, tired and couldn’t find the apartment for a while - it is hidden behind the blue door :) Some sign outside would be nice.
Alexander
Germany · Couple · July 2024
“The apartment was very clean and well-maintained, with every detail thoughtfully considered. The modern decor was stylis”
+The apartment was exceptionally clean and well-maintained. Every detail had been thoughtfully considered, making for a very comfortable stay. The modern decor was stylish and demonstrated a clear attention to detail. Located in a very central area, it was easy to access all the main attractions. The staff were incredibly friendly and helpful, contributing to an overall fantastic experience.