Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 50 reviews.
BUNGO
United States · Group of friends · November 2026
“Awesome Firenze accommodation!”
+The actual place, the view and the location is awesome(at Piazza della Signoria). Centrally located and an easy walk to the major sites. The Penthouse is managed/owned by Hotel Barchielli which is a short walk. You check-in at the main hotel and they will take your luggage to the Penthouse. The free breakfast served at the main hotel is a feast. The hotel staff is very accommodating & helpful especially our receptionist at check-in, "Massiminiano" (I hope I got his name right). We made the right choice with this Penthouse!
−Nothing.
Bjoern H
Norway · Family · October 2026
“Excellent location with great amenities and with walking distance to everything.”
+Breakfast was excellent . Walking distance to everything
−1) Only one bed available. One of us had to sleep on the couch 2)When leaving the apartment after having checked out: if you leave the keys there as the owner advised us to, make sure the door to the stairway and elevator is not locked first, otherwise you will be trapped.
West
United States · Couple · October 2026
“If you're a deep sleeper, this apartment is perfect both in comfort and location.”
+The location is great! The appartment is spacious. There's a full kitchen, although we didn't use it. The AC worked very well. I enjoyed the view, but it's a double edge sword...see what I didn't like below.
−The location is great, but the plaza below is VERY noisy. Expect noise from people passing through the plaza during the night. And workers will arrive early to the plaza to clean up and set up. The hotel associated with the apartment is also not close by, so make arrangements to pick up the key before going to the apartment. The breakfast at the hotel is good, but it's not conveniently close by.
Karen
United States · Group of friends · September 2026
“Excellent location, lovely rooms and hotel staff is very helpful.”
+Lovely rooms, and the location was perfection. One night there was a procession in the piazza below and we had an amazing view from the penthouse.
−The bathroom is pretty but the shower, toilet and bidet are all in one open space so the whole space gets wet when anyone showers. The floor also gets super slippery. The only other thing was that we were only given one set of keys - with 3 of us sometimes going in different directions, it was hard coordinating so that whoever had the key was close by when the others returned.
Domenico
Australia · Couple · August 2026
“Excellent property but to pickup key and has to travel to hotel for breakfast wasn't exactly ideal”
+Location was excellent.
−Picking up the keys was a bit of a nightmare as we had to be picked up at another locarion which wasn't really nearby. With heavy suitcases on cobblrstone, you can imagine the dramas.
Bereniece
Ireland · Couple · August 2026
+Fab everything
−Going home
Adi
Romania · Family · June 2026
“Overall we enjoy a lot. Great stay.”
−People at Berchielli hotel were nice and helpful. Donatello appartment is +/- 5 min. walking distance. It is a great location with a broad view to Piazza Signoria.
Andreina
United States · Group of friends · June 2026
+Amazing location, beautiful apartment, wonderful staff.
Daria
United States · Family · May 2026
+breakfast has decent selection of hot and cold food. service was attentive. The staff seems very responsible.
−windows needs more insultation for a decent night sleep as random groups of people would shout throughout the night until at least 3am!
peyman
Türkiye · Couple · October 2026
“Harika bir konaklama”
+Yeri manzara ve evin içi
−1- Evde bilgisayarın şarjında prize uyumlu adaptör yoktu. 2- Elektrikli ocağın çalıştırılmasına yönelik bir kılavuz/ bilgi notu yoktu