Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 46 reviews.
Catherine
United Kingdom · Couple · November 2026
+very close to termini station. on 5th floor but there was a lift. air conditioning. 2 toilet/shower rooms
ECC Jr
United States · Couple · November 2026
“Okay, but some minor issues.”
+Located about a 5-minute walk from the main train station in Rome. Lots of shops and restaurants nearby, including a nice supermarket and a pharmacy. The elevator was working, but don't expect to fit more than 2 people in it at a time, or maybe one with large luggage.
−No one answered the doorbell when I arrived and rang it, even though I was told someone would be there at the time I was arriving. I used WhatsApp to send a message and get in and get the keys. Also, an alarm went off by the kitchen ceiling at 6:15 a.m. one morning with a recording repeatedly announcing there was a gas leak detected. No one had been in the kitchen and no one smokes. I opened the kitchen window and the door to the unit. Although the alarm was loud and went on for about 5 minutes, no one came to check on it or called about it. I sent the property a message that morning about the alarm via Booking.com, but the property said they did not get it. Also, the showers are ridiculously small and hard to move in, and there were some small ants in the kitchen and the bathroom.
Nagy
Romania · Family · September 2026
“A comfortable, tidy flat with a lovely atmosphere, in a very easily accessible location.”
+Friendly staff. Our flight was delayed, and they waited for us, even though we arrived after the stated latest arrival time. Two bathrooms, very convenient. Both rooms had air conditioning that worked well. Good standard of cleanliness. It’s in a great location, close to Termini station. There’s a lift in the building, which we used to take our luggage up. Beautiful views from both windows. A lovely terrace, with a view right up to the tops of the plane trees.
−There was no kettle in the kitchen. One of the wardrobes in the room smelled so musty that we couldn’t put our clothes in it.
Veronika
Czechia · Group of friends · June 2026
+Great location near Termini station, large and well equipped apartment, nice welcome and excellent communication.
Nadezda (Nadia)
Slovakia · Family · June 2026
“Chris was friendly and our stay was great.”
+Location was great. Rooms were good size and 2 bathrooms were really convenient.
−It would be nice to have tea towels, but it wasn't a big deal.
Elio
South Africa · Solo · April 2026
+Great location for us (near the station); appropriate value for the price. Very helpful in satisfying our request to leave our bags well before check-in time: thank you, Chris.
−Shower stalls in both bathrooms are way too small - and we are not "oversized" adults. Showering was a challenge! Elevator also pretty tight! No dish towels provided - and the local supermarket didn't have any.
Patricia
United States · Couple · January 2026
+The location was great and the apartment was quite large.
−It was on the fifth floor and at times the elevator didn’t work.
+This top floor unit is spacious, close to amenities and well situated by the Termini. Kitchen was adequate to make meals and A/Cs are powerful. There is a lift in the bldg. Communication could have been better as some info was incorrect.
+Läget är bra, några minuter från Roma Termini (tåg och Metro) Hyfsat städat, trevlig personal som mötte upp vid ankomst. Väldigt liten hiss
hazel
United Kingdom · Family · August 2025
“Comfy bed poor everything else.”
+We got a warm welcome on arrival and shown around the apartment. The rooms were big, we had 2 toilets with a shower toilet and sink in each one. The kitchen was small but we weren't in it much. Lovely little balcony. Beds were big and comfy.
−The kitchen needs a big deep clean the kettle had grey scum inside. The fridge kept falling forward when we opened the door. I had white socks on and after walking the floor they were filthy. The was fluff blowing around on the floor. Balcony was lovely but we had to take chairs out the room and kitchen to sit on. We were there for 3 days and after day 2, I messaged asking for clean towels, they never arrived. The bins weren't emptied so the plastic one was over full. There was a funny smell in one of the bathrooms coming from the drain. Please note the lift is tiny. The neighbour on our last night were shouting at each other until 2am so the walls are thin. It is what we paid for. But if you are looking for basic house keeping this is the place.