Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 36 reviews.
Amy
United States · Family · December 2025
3.0“While the furniture looks cute, none of it is comfortable and we couldn't get over the smell.”
+The location and view were great. The host was very nice.
−The apartment had a sewer smell so we had to keep the windows open, even in the cold because it was giving us a headache. The first day, we didn't have hot water for showers. It just went to lukewarm until the host came the next day to turn up the temperature. The toaster was broken. The kettle had rotten milk left in it. And the beds were incredibly uncomfortable - hard as a rock.
CYaque
Spain · Group of friends · November 2025
7.0“Great location.”
+The owner met us at the property and showed us each room. She was very thorough. Everything we needed was provided. You cannot beat the location.
−Rooms could have some hooks/hangars to hang clothes. A few things around the house could be fixed (eg bathroom toilet holder) or cleaned (eg sofas). We were not aware that one bathroom was upstairs and the other downstairs (but both bedrooms upstairs). When the owner met us she failed to tell us we needed to pay 12Euros each for tax and when she did we had already vacated the unit with keys inside. She could have collected it when we arrived. It may have been in the listing but we looked at many listings before booking and did not recall all the details of each. Ended up sliding a 50Euro bill under the door. Check out was a bit early 10am (check in 3pm)-no leeway there.
Jeff
United States · Couple · October 2025
10.0“Highlight recommend this apartment to anyone looking to stay in the Florence area - Great location!”
+Beautiful location next to the river. Easily accessible to all surrounding areas of Florence. Host was super nice and communicative.
Sarah
United Kingdom · Family · February 2025
9.0“Superb”
Anastasiia
Malta · Couple · February 2025
10.0“Unforgettable experience in the heart of Florence”
+This is not the first time we have rented this apartment with our family when we come to Florence. The ideal location, infrastructure and comfort make it unique, as there are no alternatives in terms of value for money.
Homyar
United States · Family · September 2024
6.0“It was ok for a few days stay but not for many days. Not upto American standards according to me.”
+The location. Silvia was great & very responsive to texts. The elevator was a nice feature. The quirky furniture was fun.
−The bathrooms were horrible. Very inconvenient & needs to be more user friendly. The bedroom facing the river had dust mites & looks like no one had cleaned under the dresser in ages. The furniture looked a bit dirty & soiled.
Nv
Netherlands · Family · September 2024
10.0“Exceptional”
+Spacious and beautiful designed apartment centrally situated near the famous Ponte Vecchio. The view from the apartment is stunning. Everything is on walking distance, there are nlovely restaurants in the area nearby. The host Silvia is very friendly and helpful.
−nothing
Toni
Bulgaria · Family · April 2024
8.0“Very good”
+Perfect location, artistic design, specious apartment.
−Bad window isolation, noise from outside. The water pressure in bathrooms is very low and the mixer of the shower on the second floor doesn’t work properly .
Setareh
United States · Family · April 2024
10.0“great location, spacious apartment, very good host”
+The location and the view are unbeatable, the house is very spacious and the beddings are very comfortable and you have everything that you might need. Our host Silvia is very helpful with good recommendations and even helping out in getting a taxi
−nothing
Bob
United States · Group of friends · February 2024
10.0“We would come back”
+We love this property. It’s location is unbeatable, literally steps away from the Ponte Vecchio and overlooking Florence. Absolutely spectacular. It was clean and gave us plenty of room to spread out. We loved it.