Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 36 reviews.
Huishi
Australia · Couple · July 2025
“Horrible customer service made what should have been a good stay a massive ongoing headache.”
+Good location
−Facilities weren’t as promised causing us to be out of pocket. Customer service is an AI robot and when finally connected to a human operator, they made promises to resolve multiple times with no follow through. Constantly having to chase up and money wasted!! It’s been months since our stay and I still am reaching out to them for this refund, only for them to continue saying they will refund me on a later date!
Georgi
Bulgaria · Business trip · July 2025
“Very good”
Amelia
South Korea · Family · June 2025
“Great location, unfortunately, too much air freshener used, is it to disguise the floor rotting?”
+Self check in was somewhat complicated but it was manageable.
−When I arrived, slightly after what I initially communicated as my arrival time, I opened the door with my keys and the cleaners were still there. There was no heads-up from the host. They left roughly after 1 hour, and the apartment was filled with cheap air freshener spray smell. My mother got sick from it and threw up everything. This apartment was promoted as "luxe" apartment at the time of the booking. There isn't much luxe about it.
Mary
Philippines · Family · May 2025
“Very good”
+The location was a little far from the laces we went to.
−The hot water run out after a while
Octav88
Romania · Couple · May 2025
“Great apartment in Milan but don't bring a car”
+Great apartment, comfy and cozy with everything you need for a great visit. Very nice location, quiet but not too remote, it is within walking distance of the center, some great restaurants and public transport. Easy check-in and check-out process.
−Might have beem my mistake but I was left thinking that they offer parking and they do not. The listing shows "Parking" as a facility but you need to dig deeper to find that they offer parking by stating that there is nearby paid parking :) which is silly to put that in the listing as "parking" but sure... I ended up paying quite a lot on parking but such is life. Also the 10am check-out time sucks.
Jana
Serbia · Family · April 2025
“Exceptional”
Veronika
Austria · Couple · April 2025
“Bad”
+I rented an apartment and unfortunately discovered that there were bed bugs, which caused a severe allergic reaction for me. When I reached out to the support team, I was completely ignored and received no responses to any of my messages. This experience has been incredibly frustrating and disappointing. I expected better communication and assistance regarding such a serious issues
Brckrs
Türkiye · Family · January 2025
“Very good”
+New, clean and comfortable home and close to Duomo.
−There should be a spare pillow, duvet and sheet. When I needed the landlord he said he was out of Milan and could not help. It is very important to have someone nearby in case of emergencies.
Phutthasinee
Malta · Family · December 2024
“Come for holidays with family”
+It's really a family friendly place and close to everything like shopping or restaurants even a pharmacy and the service of the staff is very good and friendly.And who Rental car like me they have park area C for park 24 hours and very near apartment as well . I'am high recommend this place.❤️❤️❤️ I will come back again.
−No have 🙏
Sm
New Zealand · Solo · December 2024
“Good”
+Modern apartment, neat and tidy
−No microwave Very limited toiletries No towels to clean kitchen Hard to get hold of staff Apartment front needs to be numbered to avoid confusion