Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 108 reviews.
Jasmine Jie Min
Malaysia · Group of friends · October 2026
+Big, nice interior and good view
−Staff dont really respond to message or email or call. But good response via WhatsApp
sudarmiati
Indonesia · Family · September 2026
“great location, great rooms and facilities.”
+Overall was a great place to stay. only bit pricey, but really worth with the rooms, facilities and locations/
−Bit difficult to register and pay again with the agent there, as they said our order with booking.com not for payment. so we have to pay there directly.
Liyana
Australia · Family · August 2026
+New home
−The PHOTOS are very misleading.
Yui Katib
New Zealand · Solo · August 2026
+Amazing view
Paul
Australia · Family · August 2026
“Good location and comfortable stay, but the check-in process and kitchen facilities could be improve”
+Great location and a warm, comfortable stay, with electric blankets on all the beds and plenty of hot water. It would also be a great spot for stargazing, though unfortunately it was cloudy during our stay. It was nice and quiet that night.
−The key collection was not easy and it was confusing. The reception is a residential house with multiple entrances and there was no clear signage for the property or check-in. We had to look for the street number to figure out where to go. No one was there when we arrived, so we had to call the host and wait for someone to come. The staff were friendly, though, and the cute cat kept us company while we waited. I wasn’t too unhappy with the experience(because of the cat) but the check-in process could definitely be improved. If the check-in information states that check-in is available from 3pm to 6pm, it would be helpful to have someone there during those hours. The kitchen was also lacking in cooking utensils, and most of the pots were scratched and looked quite old, leaving us with only the small pot to cook with. Replacing the worn-out cookware would be a good improvement. It would also be good to clearly mention that the drying function on the washing machine is not working.
Goh
Singapore · Solo · August 2026
“Generally still a pretty place to stay in. Satisfies all our needs.”
+Big space, able to cook and settle our laundry.
−The non carpeted area feels sticky.
Elizabeth
Australia · Family · August 2026
“Cute place to stay near town”
+Washing facilities and clean
−We stayed on a long weekend for one night. It had snowed and access to the unit was difficult through the snow and ice. There was a blackout the night we stayed. We had to go to an office to pay before details of property were supplied. This was hard in the snow and the manager was not at home. She came after 9pm requesting payment.
Clint
New Zealand · Family · July 2026
“Great location, clean and tidy.”
+Great location, clean and nice.
−Beds were too firm.
Tina
New Zealand · Family · July 2026
“Modern, clean and warm property - an update of the kitchen utensils and cookware would be welcome :)”
+New, clean and warm property. Nice bathrooms and location. Heatpump had the property warm for our arrival. Heaters for each bedroom. Electric blankets on the beds. A nice touch was a wee gift of biscuits and a couple of souvenirs. The snow was cleared from the driveway.
−Kitchen utensils/cooking were lacking some basics - an update would make a huge difference. No face cloths? A few more games/puzzles etc in the cupboard wouldn't go astray. We asked about access a number of times prior to our visit, and received no confirmation so had to go 'to the office' first, only to be told that wasn't necessary. This was a little bit annoying given the weather was challenging to be out in and driving/parking was difficult.
Adele
Australia · Group of friends · July 2026
“Nice property, however management, rules and cleanliness let it down!”
+Great location and very pretty views from house. House was very nice in terms of layout and design.
−Not very clean e.g., a dirty damp towel was still on the back of a bedroom door. Lots of house rules to follow, plastered everywhere including no shoes in the house, which is very unreasonable. Felt as though we had to clean the whole house before checking out based on these rules. Not great access or parking to the property, very slippery and not easy to get luggage to the front door from all the snow etc. Check in was AWFUL. No clear instructions on where to go, very unprofessional.