Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 21 reviews.
Li
Denmark · Business trip · October 2024
“Too many mishaps making the stay miserable.”
−Key to the main entrance didn't work upon arrival. Was locked out of the building after going out to buy breakfast 7 am in the morning. WiFi was not functional at all, I had to pay extra for data roaming. Smoke alarm started beeping loudly at 4 a.m. on my last night of stay. The air in the room was very musty upon arrival. There is no nightstand next to the bed, I had to unplug the light to charge my phone next to bed.
Evgeny
Germany · Family · October 2024
“Passable”
+The location is an advantage of this apartment
−There was no internet, and in the evening after walks I would have liked to post photos and watch TV, but without internet, which is paid for, you can't do all that
Ted
United States · Business trip · September 2024
“In this instance ... did not serve a great purpose to my stay in Berlin.”
+Most of the amenities were great ... but, having no internet connection / Wifi service became a rather significant issue for my business travel to Berlin.
−The courtyard view directly to the unsightly corral of rubbish bins / recycle containers was less charming and direct contrast to the very nice apartment stylings.
Valentina
Greece · Family · July 2024
“Passable”
+The location is convenient
−Not cozy to me, ground floor, damp, no place to put the clothes, the bed is too high, especially for the child, I was afraid to fall from it, definitely not recommend to families.
Sibley
Qatar · Family · July 2024
“Just about alright”
+The bed was very comfortable and the kitchen had everything required
−Internet did not work the entire time , despite informing the owner on the first day , no solution was found. Shower drain needs unblocking
Siarhei
Poland · Group of friends · June 2024
“Disappointing”
+Ants in the room and no WIFI internet, shower clogged immediately. No information about garbage cans in front of the entrance. For 800 euros-3 days, it's just horrible!!!
Hilton
Netherlands · Business trip · June 2024
“Worst experience I've had on Booking.com - avoid at all costs”
−Absolutely terrible customer service, WIFI was too slow to load a video, uncomfortable bed, unclear instructions on how find the room - caused me to stand outside for half an hour at 10pm,
Philippon
France · Business trip · June 2024
“Really nice”
+Really lovely apartment, super calm and really confortable, with beautiful decorations. Well done !
−It was really complicated to get the key and make the check in, the host was not joinable on the phone, only by email and this made the contact really complicated, it took me half an hour to figure out how to find the apartment. The wifi wasn't working also.
Jonathon
Portugal · Group of friends · January 2024
“Cosy stay at a nicely located place”
+Location was very good near Ernst Reuter Platz, central and easy to get to main attractions on a short subway ride. Heating was very reliable and worked well, especially important on those days of snow and ice. The kitchenette came in very handy for when we didn't feel like eating out. It had all the needed utensils and appliances. TV came with several streaming apps installed but no logged-in account. So visitors would need to log into their accounts if they have any.
−Check-in at 4PM and check-out at 10AM are somewhat odd hours, something you would definitely not see at any hotel or even hostel. But we were expecting it as it was duly informed upon booking the property, so it did not catch us off guard. Check-in instructions were somewhat confusing. I was sent a code to open a lockbox to collect front door keys and then was sent another code for another door (which it turns out we did not need). Then I was sent another message with a different code to open the lockbox. It was somewhat confusing but it all turned out fine in the end. While trying to phone the property at the phone number they made available, the operator informed us that the number was disconnected or was not assigned. Have that in mind in case you run into some kind of trouble. The shower stall does not close, so water tends to splash all over the bathroom floor even if you are extremely careful. So we had to use one of the provided towels to clean the floor up.
Manish
Netherlands · Family · December 2023
“Very poor”
+Not much to tell
−Checkin was pathetic, I struggled for more than an hour and Finally different code shared is worked. Really pathetic start of my vacation ( I even booked the other accommodation for a day because of that), contact person number was incorrect and booking.com auto message respond for 24 hrs time to get back. Location is also very pathetic, it's just infront of Garbage area ( it was mentioned the garden facing)