Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 163 reviews.
Janice
United Kingdom · Group of friends · September 2026
“Dont go”
−Very difficult to find the keys in the dark
Rachel
United Kingdom · Solo · September 2026
“An absolute disgrace.”
+Nothing
−Dirty,Empty alcohol bottle left in cupboard,strange toilet that you could not use properly,when i pulled sofa bed out for my daughter it had been eaten by mice. The bedding left was old tatty and no pillow.We had to try squeeze her in with us but mattress was thin and springs popping. Dirty around bed.Dead flies in shower.Huge spider on wall.Not to mention the carry on we had trying to get through the gate. Thank god it was still light or we wouldnt have managed. I think it should be closed down. We book in scotand often and i have never had to leave a bad review anywhere in last 10 years This was booked for 1night as nowhere else available near by and we had been to a gig . We stayed 4 hours and left early hours. This cost us nearly 150 for one night and that is a discusting price for what it is. Oh and the potholes driving up to it are really bad.
Jordan
United Kingdom · Family · August 2026
“Go in with a positive mindset”
+The location was good, easy to find and close to the main road. Maria was very helpful when we had an issue getting through the gate and very welcoming and friendly when we met her later that night. Extra bedding had been left as requested for the sofa bed, though we brought our own as well just in case. The cabin was a good size and well stocked with supplies. We had a very comfortable nights sleep.
−The grounds of the resort don’t give the best first impression, it looks somewhat like an abandoned summer camp, but given my love for horror films it was pretty exciting. On a serious note, it’s a beautiful piece of land but requires a lot of maintenance - though I would say this is understandable given the fact it appears everything is being run by one person. When we arrived, the pod was generally clean, though there looks to have been a dog in previously so the floors had a fair bit of pet hair present. A quick sweep out and a wipe down and it was fine. If you don’t go in expecting luxury accommodation, it’s a pleasant place to stay.
Deanne
United Kingdom · Solo · August 2026
+The setting is beautiful. Its a shame it was run down, dirty and customer service is awful. Got nothing but abuse when i contacted them. We did not stay, we left and were accused of staying and lying.
−When flushing the toilet is flowed up through the shower drain. Distgusting.
Lesley
United Kingdom · Couple · July 2026
“Disappointing there are lots of rubbish bags & bins lying around property is not being maintained.”
+Location is in a nice area but the eco pod as it is described by the owner is an old houseboat that she said they had dragged off of the water onto land . The site is an old quarry that has been filled with water and is very rustic
−Host very insulting, rude and threatening I had to block her number due to her constant calls and messages which were abusive. Would advise anyone against staying at Couston lakes.
Emma
United Kingdom · Solo · June 2026
+Honestly, the only thing that was nice is that it is isolated. Nothing around which is peaceful.
−Absolutely everything else... Once you get through the gate and drive down to the cabin, the road is full of potholes. Like everywhere. The office windows are smashed and look so grubby. (Dont even think it's used but very bad sight to arrive to) And the cabin itself was so dirty it shocked us. Food crumbs, dust and webs everywhere. Sofas were minging and covered in creepy crawlies. Holes in the material and dirty stains. Wouldn't touch the kitchen area as it was so unclean. All around the bed was also dirty, crumbs and dust everywhere. Was just disgusting, so we left within minutes and stayed at a hotel instead. Massive disappointment. On top of this, prior to staying here, I contacted the owners as what we booked from looking at the photos we expected a boathouse, but actually, they dont even have them anymore! Yet they continue to show lovely pictures of these and nice interior. So DO NOT BE FULLED. The staff I spoke to were shockingly rude, you would think they thought we were pals the way they spoke. Not professional at all. I never complain about anywhere, but this place shocked me and my husband. It's non refundable once it's been booked, too. But regardless of this, we were
Kamila
United Kingdom · Family · June 2026
+We had the most wonderful stay here! I stayed with my daughter, and we were completely charmed by the place. It’s located right next to a lovely little river, which made the whole atmosphere incredibly peaceful and relaxing. The accommodation itself was absolutely lovely, clean, and welcoming. It was the perfect mother-daughter getaway and the owners are absolutely down to earth ! we would love to come back again. Highly recommended!"
Robert
United Kingdom · Couple · June 2026
“We booked this on bobbi.com w straight away saying the boat house we have had a floors so can you choose anothone or a p”
+The property was lovely and clean, apart from the chairs on the Deck there was a build op of birds dirt. They had not been clean in a very long time
−Having no running water, no help from the host. Some one should have been out to help or loved to another boat house as there was only me and next door there. I have videos showing the water there spluttered out for a second then nothingm
Shae
United Kingdom · Couple · May 2026
“Nice calm peaceful trip.”
+Amazing view. Nice and quiet. Lovely place. Will visit again
−Nothing
Lucy
United Kingdom · Couple · April 2026
“Exceeded expectations and would stay again.”
+Lovely eco friendly accommodation, quiet area surrounded by wildlife. Views are gorgeous.
−Contact details need updated. Correct phone number was found in a trip advisor review. Listing needs updated to reflect no hot tub at any accomodation also.