Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 37 reviews.
Jake
United Kingdom · Couple · November 2026
“Would of been fine if could of got the heating on”
+Good location decent inside and clean
−Got no reply when asked if early check in was an option also left a night early as couldn’t get the heating on and no instructions and was freezing
Leona Kayelly
United Kingdom · Family · August 2026
+The location, and beautiful nature around. Nice building nice area the place isn't bad, but the host is very bad. Isn't good for a business.
−The host didn't care about how it was super freezing crazy cold inside the heating doesn't work I even sent him / her a message about it, but host didn't care about it. The apartment isn't for kids aren't welcome because that sofa bed isn't a sofa bed it is so short and so uncomfortable very hard all my body hurts because of it. The blanket isn't thick enough to safe you from cold. My kids and I didn't sleep well at all we had a very terrible night, and I even turned on the kitchen electrics cooker to warm up the room a bit. I demand some of refund coz the cold room bad night or bed that make us sick catch the cold ❄️🤒😡😡 that host needs to be arrested or kick off in booking.com 😡😡 I'm going report that host.
Jones
United Kingdom · Solo · August 2026
+Very secure, safe and cosy. Everything needed was provided for, the apartment was clean, tidy and very homely. Me and my Fiancée had a lovely time, thank you so much for the effort. The price paid for the comfort was amazing.
−We are sorry if we inconvenienced you in any way at all.
Vee D.
United Kingdom · Solo · June 2026
“Excellent location & parking, but cleanliness, comfort & maintenance issues affected my overall stay”
+The location was excellent, and the free parking was a real bonus. The host was responsive throughout my stay and receptive to constructive feedback regarding some maintenance issues. When I reported that the radiators were not working due to a faulty TRV (Thermostatic Radiator Valve) head, the host arranged for a plumber promptly and the issue was resolved during my stay. I appreciated the host's willingness to address concerns quickly.
−Unfortunately, the property did not match my expectations based on the listing. On arrival, it appeared somewhat tired and in need of general maintenance and refurbishment. Cleanliness could also be improved, as I noticed cobwebs on the bathroom extractor fan, which suggested that some areas were being overlooked during cleaning. The bed was the biggest disappointment for me. The mattress felt very soft and worn, the duvet was quite thin, and the bedding and pillows appeared old and lacked comfort. As I was staying for work, I chose to remain at the property, but I did not find the sleeping arrangements particularly comfortable. There were also issues with the bathroom. Water regularly accumulated on the floor after showering, requiring additional towels. This seemed to be the result of poor workmanship rather than a maintenance issue and may continue to affect future guests if not addressed. While the location is excellent and the host was responsive, the property would benefit significantly from investment in maintenance, updated furnishings, improved bedding, and a general refresh. I hope the feedback provided is taken on board, as the property has potential, but unfortunately I
Zhennie
United Kingdom · Group of friends · May 2026
“Very disappointing experience”
−Very disappointing experience. The mattress was extremely uncomfortable and the bedding was old, thin, and worn, making the room unsuitable for a proper night’s sleep. Had to leave the property to find alternative accommodation the same night. Customer service was equally poor. Rather than addressing the condition of the room and bedding, the host focused on excuses about timing and avoided resolving the actual issue. Booking.com acknowledged the complaint, but the host refused to properly engage or approve a full refund.
Dawid
United Kingdom · Solo · April 2026
+Easy access, comfy bed
−Strong smell of marijuana in the apartment
Timothy
United Kingdom · Solo · April 2026
+Located off the main street and reasonably quiet. Hob worked. Water both hot and cold.
−The apartment was very tatty and not the very clean. The washing machine was not usable. Management replied to an issue but never resolved it.
Haines
United Kingdom · Couple · April 2026
“Walked in, looked up other hotels, left. Asked for a refund and staff were really nice about it.”
+Literally nothing.
−Smell, greasy surfaces, mouldy skirting boards, heating really high (I assume to dry out damp), broken radiator. Lino and placemats warped from previous times being damp
Annie
United Kingdom · Couple · March 2026
+There were ants all over the place
−The duvet was a mess, not good value for money at all
michelle
United Kingdom · Couple · March 2026
“Never stay again”
+The location
−The heat was unbearable the boiler was shared with the neighbour so when we turned it off as the heat was that bad they came knocking on the door with phone translator telling us to turn it back on. The radiators were broke so could not turn them off manually. It was tidy but dirty it’s a shame as it could have been a lovely apartment with a deep clean and update on the place.