Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 55 reviews.
Lyn
United Kingdom · Family · October 2026
“Great stay”
+Warm, everything worked, good location
−Towels were too small and there were not enough for all of us.
Thomas
United Kingdom · Group of friends · October 2026
“Value for money great location, must try 👍”
+Clean good standard great location
−Nothing
Steven
United Kingdom · Solo · September 2026
+The location is good ie close to the centre, park etc
−To get to the property theres a road / alleyway that leads to property's behind which can be noisy when leaving theire property's as it runs past the bedroom windows . Also when its dark its hard to see where your leaving and returning to the property as theres no lighting and the cobbled surface dosent help
Mark
United Kingdom · Family · August 2026
“We had a pleasant short stay in Hencotes.”
+Everything was clean and well presented.
−Nothing, it was good.
Donna-Louise
United Kingdom · Couple · July 2026
+- great apartment in lovely Hexham, clean and well appointed with excellent showers and a dishwasher. - while the entrance is narrow its doable and our car is wide. - minor issue sorted quickly Jenson called me immediately after I had sent a message via booking. - Hexham is a great town with lovely walks and easy access to the Hadrian wall centres. - Heart of Northumberland was excellent for food and drinks and had a great beer garden which was easier with a dog.
Nigel
United Kingdom · Group of friends · July 2026
“Able to leave car in allocated bay and enjoy visiting Hexham.”
+Very nice, well appointed, clean flat in the centre of Hexham
−Nothing
Gerry
United Kingdom · Solo · July 2026
+It was handy for what we wanted
−My daughter left her blouse and chain in the apartment he said he had it and would post it on that was 2 months ago and after loads of phones calls and e mails nothing would not book there again and probably but us off using booking .com again very disappointed lack of communication
Helen
United Kingdom · Group of friends · May 2026
“Great flat in a great location”
+Excellent location. Very comfortable flat overall.
−Could have done with a sofa that seats 4 people - space is limited but a corner sofa might be a good solution
RMB
United Kingdom · Group of friends · April 2026
“Our stay was ok but it could have been better”
+Location to town centre
−The Cosy Flat in Hexham was ‘Ok’ however there were some issues. To start with it is not so easy to find, it is at the end of a very narrow lane along with other flats. The other flats were signed at the entrance but not ours as a result it took a little leg work to find it. Parking was an issue and we later found out that there was a designated spot but it was permanently taken up by someone else who we assumed was a resident! It was a narrow door into the house with an immediate step down into it! If you are not aware of it then it could be a health hazard as I nearly found out. Going in, the first impressions were good with two bedrooms and bathrooms. The first bedroom table lamp had an issue, as soon as you knocked the table it would go off, must be something loose. The windows did not open so ventilation was an issue. The second (on suite) bedroom had a similar issue with ventilation and table lamp (it later transpired to have no fuse), the bathroom door had a tendency to stick but the main issue was there appeared to be biscuit crumbs in the bed and on closer inspection a curly back hair was found! The main bathroom door could not be closed securely nor would it lock. The mai
Ellen
United Kingdom · Group of friends · April 2026
+Lovely clean flat in a great Central location. Lots of space, really clean and comfy beds