Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 84 reviews.
Adam
Czechia · Couple · October 2026
“Fair stay close to historic center”
+Location Cleanliness Aircon The location is great, its pretty close to the very center of Florence (about 15 minute walk to Duomo) and the neighborhood is full of great restaurants and bars (while not overpriced historic center type). The apartment itself is in a quiet courtyard and its very cozy.
−Quite weak WiFi somewhat damp (end of October) old bathroom Very soft matrace The room is small and even if you don't shower feels humid and damp, even more so after you're done with showering (we stayed in October, but there was only one small rain and I doubt the room felt that way because of that). In the end we helped ourselves with the AC and it was fine. The matrace is VERY soft, which someone might actually appreciate, but it was too much for us. Bathroom is small and there is awkward showering pad which can slip if you're not careful. The whole bathroom was clean tho, with bidet...
Richard
United States · Couple · October 2026
“Beautiful room in an excellent location.”
+Great location in an interesting neighborhood. Easy walking distance to the train station and major attractions on the other side of the Arno River. The room was beautiful. It was in a courtyard so it was very quiet despite busy streets nearby. Grocery store and laundromat nearby were helpful.
−Room was chilly at night and in the morning. Instant coffee was available, but no tea.
Monica
United States · Couple · October 2026
“This was the absolute worst experience with a property owner/host ever in my life.”
+Terrible experience. Accommodation was double booked, host accused us of trespassing and tried to tell us to stop using the word scam in the chat. This was honestly the worst experience ever in my life, as a world traveler.
−Hosts were unprofessional and stated repeatedly that we trespassed, when in fact the whole event began with them not providing a key because the room was occupied by another family.
noun
Lebanon · Solo · October 2026
+Everything. The apartment is super cozy. Great location
Michelle
Canada · Couple · October 2025
+Convenient location, walking distance from main train station. Unique building in a safe location. Clean and comfortable space!
−First time staying at a Airbnb so We are not use to having no “in person” reception with communication via text or email only. However, communication was quick and easy/smooth and Instructions were provided for our stay. We did arrive one night to find the outer door had been left open by someone else. Which made us feel a little uneasy entering late at night.
Hanhan
Germany · Group of friends · October 2025
+The location is awesome and the room is lovely.
−Nothing!
Carie
United States · Solo · October 2025
“quiet little getaway!”
+perfect quiet get away!!
−nothing
Rochelle
Australia · Couple · October 2025
+Location was amazing and exactly like the photos
−2 heaters and none worked, did contact the owner and they offered to send someone out to look at them but didn’t feel comfortable with people there while we weren’t. Only two of the power sockets worked which made it very difficult
Margherita
Italy · Solo · October 2026
+La struttura si trova in una posizione incredibile nel cuore di Santo Spirito, la camera è gradevole e abbastanza comoda e ho apprezzato la presenza del cortile interno. Inoltre, trovandosi al riparo dalla strada, sia di notte che di giorno c'è assoluta tranquillità.
−Nel mio soggiorno di cinque giorni, ho potuto fare la doccia con l'acqua calda soltanto una volta perchè per il resto l'acqua era fredda o al massimo tiepida. Anche il wifi funzionava raramente.
GERMAN ANTONIO
Spain · Couple · October 2026
“Complicada sobre todo el baño y servicios wifi.”
+El sitio es bonito, y está bien ubicado.
−El wifi funcionaba fatal, no tiene servicio de habitaciones, según llegas en 3 días no pasa nadie por allí. No tenía lo que dice la descripción, no había cafetera. Se salía agua del lavabo y se encharcaba el baño. El último día no había agua caliente y no pudimos ducharnos. La ducha muy incómoda tenía una especie de palé de plástico que resbalaba bastante. El lavabo estaba obstruido, se llevaba y teníamos que esperar a que se vaciara. No había luz en el portal y tuvimos que entrar todos los días con las linternas del móvil.