Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 30 reviews.
Matt
United Kingdom · Couple · October 2026
“Dirty avoid”
anthony
United Kingdom · Couple · August 2026
“Was work related visit so nice to get in and relax cook a meal nice shower and bed”
+Every thing needed was there, tidy comfortable
−Nothing
Charlotte
United Kingdom · Group of friends · July 2026
“Would not recommend. Stay elsewhere”
−The property smelt of old cigarette smoke on arrival. The cleanliness was very poor. The bathroom and kitchen floor was sticky. The carpet was dirty and the place was very dusty. The area was not great and didn’t feel safe walking around at night.
Rowley
United Kingdom · Family · December 2025
+The location was great for what we planned to do. Owners kept in touch throughout and responded quickly to our needs.
−Cleanliness wasn't the best, found clothes from other people around the house and no heating/hot water from the start where we had to pressurise the boiler.
jackie
United Kingdom · Family · December 2025
+Proximity to city centre and rail station. We were also able to check in earlier by prior arrangement with hosts. Lovely host who dealt quickly with a slight problem
−The decor was rather dark. And lighting not adequate enough to read by. This is something I didn't pick up on when choosing and booking this property
Bernard
United Kingdom · Group of friends · November 2025
“Excellent property, in a convenient location, with outstanding hosts”
+Outstanding hosts. Replied quickly to all messages, and were flexible when we made requests. Two minor maintenance issues were dealt quickly. Beds were comfy, smart tv worked well, good WiFi, clear instructions about disposing of rubbish, etc. Nice and warm. Reasonably priced parking close by, Ten minutes walk to the centre of Chester (ie M&S).
−Property was a little dark for our taste, but only as expected from the photos.
Alison
United Kingdom · Family · October 2025
+Great location, recommended car park close by and good value, comfortable beds
−The property met our needs for our trip
Alex
United Kingdom · Couple · July 2025
“I will return again.”
+I truly appreciate this place; it's so peaceful and conveniently located to access the city. It feels like a lovely retreat while still being close to everything I need.
−None
Douglas
United States · Couple · July 2025
“Great location with numerous amenities, but needs a freshening.”
+Location close to city centre was great and not far from paid parking. Facilities were complete.
−The interior could really use a spruce up. Walls in the kitchen are streaked badly. A deep cleaning is overdue. The non-stick coating on the pots and pans is flaking. Both the bathroom and the kitchen need an extraction fan.
Afj
United Kingdom · Family · June 2025
“Sweet little house near central Chester”
+Very comfortable, sweet little patio in the back, good location to walk into Chester - around 15 minutes with my father, very quiet area. Stairs were steep as others said but my 86 year old father had no problem and there is a good sturdy rail to help going up and down the stairs. Bedrooms were spacious and comfy.
−It was all great. Hot at night but that was because it was hot! Would have been handy to have a little bit of a freezer in the fridge and the plastic tray on the fridge door was broken but no doubt easy to fix. We had a lovely stay.