Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 151 reviews.
Karen
United Kingdom · Couple · November 2026
“Good, convenient and straightforward.”
+Proximity to city centre is good. It was clean and secure. Good instructions on entry after finding the first key safe and easy, quick heating instructions.
−Access to the key safe was confusing to start with, across a road junction from the actual building. Some attention needed to the blinds in the lounge, half were missing. Toilet seat and lid are wonky. Maybe consider bedside lamp and table lamp near sofa. Also sofabed instructions would be useful.
Kelly
United Kingdom · Couple · November 2026
+Location Ed very comfortable
−The lockbox to get through front door was a bit bizarre having to go away round corner across road and find a box beside some phone boxes I certainly wouldn’t what to be doing that at night in the dark or in the rain on my own !flat was a bit tired looking and could do with the mirror in bedroom beside a plug socket and there is only one socket at one side of the bed
Paul
Ireland · Solo · October 2026
“Amazing hosts and stunning apartment which I’ll use again”
+Apartment was absolutely immaculate and could not fault it in any way
−Not a thing
Joan
United Kingdom · Couple · September 2026
“Overall good apartment just needs some small touches.”
+Apartment is in a good location about five minutes walk to town centre. The apartment was very clean. There is an Iceland supermarket in the same building.
−Apartment needs some small touches like bedside tables and lamps, coffee table and cushions in the lounge. Also some more info would be useful. The building fire alarm went off while we were there but no info on what to do.
Conrad
United Kingdom · Couple · September 2026
+Nothing
−Had to drive around the building 4 times before we could find the location of the lock-box AND find a place to park the car to be able to get to it. The key fob provided took ages to be recognised. There was nowhere to stop to take the bags out of the car as all spots filled by taxis and the street was full of people coming out of the homeless shelter. If you could find a spot it was on double yellow lines. Once on the apartment floor, the walk to the apartment was like walking to a prison cell. The only difference was that the doors had some colour. I asked a couple of times to get information about the parking which was noted on the information but the host never answered me. We eventually found it but had to spend some time loading app without wifi and sorting out how to pay for the parking. It would have been nice to have had some information in advance. The toilet seat in the bathroom was not really the right one for the toilet and the shower mechanism was not in great shape so didn't even try to use it. There were no bedside cabinets or stands so had to drag in chairs to the bedrrom and no luggage racks so bags had to be left on the floor. ..........
jakm93
United Kingdom · Solo · September 2026
+Very comfy bed, nicely furnished too and more spacious than expected
−The key retrieval is a bit complicated, and some of the minor fittings could do with a spruce
shauna
United Kingdom · Solo · July 2026
+Very safe and convenient location. Cannot fault the place. Excellent communication from the host. We will definitely be back
Sofia
United States · Group of friends · July 2026
+We loved how easy it was to connect with the host. There were a few things we needed help with and he was always happy to help. The space was great for our needs and we LOVED having a fan! The place was clean and felt safe.
−Honestly, this was an exceptional stay! There were some hiccups, but that wasn’t the host’s fault. He made sure everything in his control ran smoothly and efficiently. He was quick to be in contact and respond to questions / concerns.
Dodds
United Kingdom · Solo · July 2026
“Large nicely furnished apartment close to city centre”
+The closeness to all the attractions and city centre and Grand Central Station. The apartment was large and nicely furnished and had all the kitchen equipment you would need. Nice large tv.
−The slats on the bed squeaked, there was traffic noise, the toilet seat moved when you sat on it, and there should be a non slip mat to stand on in the shower to stop you sliding about!
Sharon
United Kingdom · Solo · June 2026
“Great property in a central location.”
+Lovely and spacious fully equipped property. The location is central and handy for shopping and transport links. Has a powerful shower, towels, shower gel, hair dryer. The kitchen had everything I needed, oven, microwave, utensils, tea and coffee. Smart TV with YouTube and other apps. WiFi good. I had no problem getting the keys, the building felt secure and I would definitely stay there again.