Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 47 reviews.
Velizara
Bulgaria · Couple · June 2026
10.0+Everything. Nearby the place there are many restaurante. I recommend Grotto di Leo. The apartment is 20 mins away from the Cathedral and 5 - from the train station. The host is superb- very nice and responds in less than a minute.
JUNE
United States · Solo · June 2026
7.0+Location, Location, location
Young
South Korea · Couple · May 2026
10.0+The place has an amazing location. The small kitchen was so valuable during stay. Thanks to Bialetti moka machine, we ended up enjoying Italian espresso.
Zhang
Sweden · Couple · May 2026
9.0“Quite happy”
+Location
−Need more mirrors
Philippa
United Kingdom · Solo · November 2025
9.0“Clean, well situated appartment 5 minutes from the station, perfect for a base to visit Florence.”
+The location is excellent, near train station and T2 tram to carpark outside Florence and to the Belfiore Social hub Conference and hotel. Everything is within an easy 20-30 min walk. Although the flat is in the city centre, it is on the Western side which means it is very convenient for sites that are both North, East and over the river South in Oltrearno. It is quiet as windows are double glazed and have large shutters and there are no immediate bars/cafes nearby. It was very clean and had everything a traveller needed. I was there 6 days. It is managed by a very responsive owner who lives next door which makes everything easy as he opens the flat for you and explains everything. The kitchen is a kitchen, with stove, fridge, microwave etc. The area has useful small shops and there is an excellent local bakery/deli nearby.
−The bedroom is larger than the living room although I spent very little time in the flat so it didn’t matter to me. The WiFi works fine in the lounge where the table is. I attached a laptop and phone and had no real issues. It works less well in the bedroom by the window.
Ruth
Israel · Couple · October 2025
9.0+Great location near the train station and 10 minutes walk from the center. The owner was super nice. Although the booking was non-refundable, we had to change plans because of train strike, and we got a refund for one night. Very considerate.
Clare
Ireland · Couple · September 2025
10.0“Lovely apartment, ideal location”
+Lovely apartment, it is small but plenty of space for the two of us. Great location, on a quiet street. Only a couple of minutes walk from the train station and no more than 15 minutes walk to most of the main sites in the old city. The host Osvaldo is very friendly. Check-in was easy. He met us at the property and told us all we needed to know.
Bernadette
United States · Couple · July 2025
7.0“The apartment is lovely. The host is friendly.”
+The apartment was clean and had the essential amenities. We were able to walk to all of our destinations easily.
−The area close to the train station is a little rough. Because the apartment is located somewhat in an alley, the nightlife traffic can get very busy and loud. During the day, there were guys lingering about , openly using and selling drugs. Although they didn’t bother us, I could see how someone could feel a bit unsafe in this particular neighborhood. If you’re looking for something quaint, you might want to look elsewhere.
Perlini
Singapore · Couple · June 2025
8.0“A cozy & clean apartment near the train station, artfully decorated with paintings and furnishings”
+Close to the main Santa Maria Novella station in Florence (about 10 - 12 minutes walk to the apartment). Apartment is one level up from the ground floor. There is no elevator in this building so guests with large/heavy suitcases or have mobility difficulties It’s cosy with a kitchenette, separate bedroom, living/small dining area, and ensuite bathroom. Nora, the lady who maintains the place keeps it very clean and is a wonderful lady. She’s a wealth of information about the apartment (dos and don’ts), teh surrounding area - where to find what, how to get about, etc. Ample space to put large suitcases and hang-up clothes, good water pressure, has working AC in both the bedroom and living/dining area.
−There is a step up from the living/dining area to the kitchenette counter space which would benefit from some sort of demarcation to indicate a difference in floor height because the flooring is of the same material and colour. My partner tripped and hurt both his knees and hand. We shifted the bright red floor map to the edge after, so that we could see this clearly.
Timothy
United States · Couple · June 2025
9.0“Lovely place and worth the value.”
+Great location within walking distance of the train station and all major attractions in town. Staff was very helpful in getting settled in and advice on nearby grocery stores.
−Location, kitchen and air conditioning.