Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 47 reviews.
Ranjan Prakash
Nepal · Couple · December 2025
−It was a disaster. They gave me the wrong key. There were a couple sleeping inside the room when I opened the door. It was a bitter experience having to stay outside in the cold and windy weather. We had to stay outside the apartment until the police rescued me because I didn't know where to go at the time. I tried to contact them so many times but they didn't pick up the phone. Fortunately, the police helped me a lot and took me to another hotel around 4:00 a.m. Unfortunately, the property was unwilling to take responsibility for their mistake or offer transport back from the other hotel. When I complained, the respondent deferred responsibility and told me to contact the booking.com. I had to spend my own time and money on taxis. Worst of all, I missed the important meetings that were the primary reason for my trip to Brussels. In addition, getting a refund for the first night was a nightmare; I had to argue back and forth, and they were very reluctant to process the refund. I had to repeatedly justify my request to refund for the first night that I spent in another hotel. It was unnecessary pressure and it took more than a week to receive the refund. Surprisingly, they asked me
Guest reviews
United States · Solo · December 2025
“You get what you pay for.”
+Location
−Unsafe from a fire danger point of view. Small corridor. No scape route. Back of the building. Very narrow entrance…
Audrey
Germany · Solo · November 2025
“Overall, great location, comfortable, clean. Would book again.”
+The location was really good in terms of being close to a station that is connected to Brussels midi, where I was travelling from the next day. It is also close to many tourist attractions, a lively area with food and shops, and generally near things you'd need. There is a Carrefour supermarket on the street. The apartment itself is a studio type apartment, with its own shower/toilet/sink, and a little kitchenette with fridge. Overall, a good little hub to spend a few days in Brussels or use as an overnight stay before travelling by Eurostar to London. The keys were easy enough to get once I'd found the building, and there is a little elevator for 1 person plus a suitcase. The customer service whatsapp was really responsive and nice.
−It's not clear from the street what the number is, so I wandered for a while. The initial area outside is a little rough around the edges, but overall I felt safe enough. The neighbours can be noisy and slam their doors a lot but I could tune that out. The damage deposit was 2x what the cost of my stay was, and was taken before my stay to be returned after check out. I think this information needs to be provided at the point of booking, so that customers aren't surprised by this. It was returned a day or so after I'd checked out, in full.
Dmytro
Ukraine · Solo · November 2025
+Great location if you have any business in the center. Not far from the central railway station.
Τατιάνα
Greece · Solo · November 2025
“Good for a short stay near the center.”
+Very well situated, near the center of Brussels and a couple of bus stops. Small but adequate for one person or a couple. Good for sleeping, preparing a simple meal, but not spending too much time inside.
−Windows look at the skylight, so no view and little natural light. Noisy neighbors woke me up at 4:00 a.m. and kept fighting, shouting and talking loud for about an hour.
Sebastian
Romania · Group of friends · October 2025
“Misleading listing, poor comfort - only location saves it.”
+The location was excellent , very central and convenient for exploring the city. The apartment was nicely furnished and had a pleasant, modern feel (aside from the bed situation mentioned below). We also appreciated the Netflix setup, and the coffee machine was a thoughtful touch that made our mornings much better.
−Unfortunately, the apartment does not match the description. The listing mentioned one sofa bed in the living room and one bed in a separate bedroom, but there is no separate bedroom: only one living space with a sofa bed. The sofa bed is uncomfortable for two people, and because it’s placed in a corner with one side against a wall and window, it’s nearly impossible for the person sleeping on that side to get out without waking the other. The headboard is also directly against the elevator shaft wall, so you hear every movement of the lift and people passing by. Since the bed is next to the entrance door, morning noise from the hallway is unavoidable. Earplugs were kindly provided, but you’d need professional-grade ones to block out the sounds. There are also several maintenance issues: no mirror, a bathroom door that doesn’t close properly, and a shower head that keeps falling down, which makes showering frustrating. At around €125 per night, this feels quite overpriced for what is essentially a small studio with a sofa bed, rather than the advertised one-bedroom apartment. The photos are cleverly framed and don’t show the actual layout, leaving a misleading impression. I hope the
Wenbiao
China · Solo · December 2025
−周末凌晨公寓其他租客吵闹
MarilenMay
Spain · Couple · December 2025
+Molt ben situat, amb tot el necessari per passar uns dies
−El llit es molt incòmode. Falta lloc per poder deixar la roba (prestatges o calaixos)
Madlina
Romania · Solo · December 2025
“Frig.”
+Nu recomand.
−In drum spre locatie mi-au cerut 250 euro depozit. Am stat in strada pana au intrat banii in contul lor. Cand am facut rezervarea nu scria nimic de depozit. Am vorbit si cu o alta vizitatoare care la fel statea in fata cladirii in frig asteptand confirmarea depozitului. Caldura este cu program. Este frig in camera.
Menno
Netherlands · Solo · November 2025
“Plezierig verblijf”
+Knus