Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 87 reviews.
henry
United States · Couple · October 2026
+The place was clean
−Photos on the website were not accurate
Jane
United Kingdom · Solo · August 2026
“Ok, not great!”
+The location, communication and access instructions were good. The apartment was spacious and clean and looked contemporary.
−The apartment was very dark, even with all the lights on. It looked nice and modern but was actually furnished quite cheaply so looked worn in some areas. The sofa looked nice but was very uncomfortable. The mattress was cheap with quite prominent springs although it wasn't too uncomfortable with the topper on. There was a chipped bowl and although there was a Nespresso machine there were no pods. The shower door didn't close. The bathroom light didn't stay on long enough to have a shower! I felt it was expensive for what it was. There appeared to be air conditioning but I couldn't find instructions and despite trying every button, I couldn't get it to work. The fan was totally inadequate for the space and it wasn't safe to leave the window open as it was a ground floor apartment.
Louise
Zimbabwe · Solo · June 2026
+The apartment is accessed through the block's bin storage area, which isn't the most appealing first impression, but it was at least kept clean and tidy. The shops just 50 metres away were incredibly convenient and stocked almost everything I needed, with the only exception being fresh coffee, which was available about 500 metres down the road. The apartment itself was comfortable, well-equipped, and had everything needed
−The noise from the apartment above was significant, with even normal footsteps carrying very clearly through the ceiling. As Apartment One is street-facing, there was also a fair amount of noise from pedestrians passing by, and very little privacy unless the bedroom blinds were kept closed. Thankfully, it was summer and I was able to borrow a large fan, which provided enough white noise to make sleeping comfortable. However, that may not be an option for all guests. The shower could also benefit from some form of storage or shelving for toiletries. Having nowhere to place shampoo, soap, or other essentials was very inconvenient. Finally, I was surprised that no soap was provided in the bathroom. In all my travels, I can't recall staying anywhere that didn't provide at least a small bar of soap, so this felt like a noticeable omission.
Mills
United Kingdom · Solo · May 2026
+As advertised, well appointed, warm and cosy. Good comms regrading check and out, parking on road near by was easy.
−Neighbours in flat about were very noisy, especially between 1-3am which meant really disturbed sleep throughout the stay.
Agata
United Kingdom · Solo · May 2026
+The apartment was clean and comfortable
Simon
United Kingdom · Couple · May 2026
+The property was adequate for what I needed for this trip and had everything needed for my visit. Clean and tidy; free street parking was handy and a short walk to the Downs.
−The only downside / negative is that you can hear the people in the flat above moving around and or turning the tv on at 3 am. The courtyard at the rear is shared with the adjoining accommodation, and there wasn't any outdoor furniture if you wanted to have coffee outside in the morning, weather permitting, of course.
Tim
United Kingdom · Solo · March 2026
“No sleep due to noise!”
+The location was good with Coldharbour Road at the front with on street parking available.
−The noise was terrible. Soundproofing between properties was non existent and a couple were arguing very loudly from 02:00 until 04:30 and it was like they were in the same room. I reported it to the vendor but the response I received was very disappointing. It was impossible for anyone to sleep and I was subsequently late for my first appointment on Thursday morning, and spent the entire day feeling very tired. The delay caused me to have to stay in Bristol for another night which incurred substantial costs to my business. NOT ACCEPTABLE! Customer service at its lowest form!
Mohamed
United Kingdom · Couple · March 2026
“Good”
+Decent would definitely recommend staying there
Leah
United Kingdom · Couple · March 2026
+Good location
−Place was very dirty. Blinds very dusty, floors very unclean. Bathroom wasn't clean. Shower broken. Place was very small and the bedroom tiny.
Hadiza Ali
United Kingdom · Solo · February 2026
“I’d book again!”
+The proximity to the hospital and bus stop was really good. It was very spacious and so was good value for money.
−The mattress wasn’t the most comfortable but this was minor compared to what I liked about the place.