Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 199 reviews.
Abbey
Australia · Couple · November 2026
+Perfect location and spacious apartment
sumir
India · Couple · October 2026
“Good”
+Every thing was good
−Location was a bit far from station
Shona
Australia · Couple · October 2026
“Value for money in a lovely part of Tokyo”
+Great location close to transport and many places to see/eat/shop while also being a quieter place at night. Really clean with lots of space and all that we needed for our short stay. Brilliant wi-fi (6 x faster than our home wi-fi!! :-)) and has a washing machine which is so helpful. We had a lovely meal at the place across the road with all the red lanterns which was perfect after 24 hours of travel. Would definately recommend City Hideout and it's very good value for money.
−As is often the case with places that have no reception it wasn't easy to find the building. Didn't help that we were doing so in typhoon rains :-). There is a short flight of stairs up to the elevator which may be a deal breaker for some.
Stephanie
Australia · Group of friends · July 2026
“Cute apartment in a great location!”
+We loved our stay here. Location was great! Loved the layout and the amenities. Would stay again!
−Bit noisy at night from the bedroom and the bed is quite tight for two foreigners to share. We had the futon set up as a bed for our daughter which was great but it made difficult to walk under the light fixture.
Ben
Australia · Couple · July 2026
+The property was very centrally located, near both the JR and local subway lines, which made it very easy to get around. The staff were very helpful with providing check-in instructions and information, super easy to find despite what some other reviews say. Spacious property with everything you need. We finished our trip in Tokyo so it was nice to have our own washing machine and kitchen.
−Considering the property is on a busy street we came prepared for noise and bought our own ear plugs. However, the property must be near a hospital or ambulance station as the ambulances were blasting sirens all night… was a bit of a bummer and made it hard to sleep.
Johan
Netherlands · Couple · October 2026
“Goed appartement in centrum Tokyo”
+Centraal gelegen
−Geen opmerkingen
AEA Family
Italy · Family · September 2026
“Ottima alternativa all’hotel: pratica, comoda e con un rapporto qualità-prezzo eccezionale.”
+Il prezzo davvero conveniente ci ha spinto a scegliere City Hideout per le ultime quattro notti a Tokyo, dopo una prima parte del viaggio trascorsa soprattutto in hotel. Devo dire che l’esperienza è stata decisamente superiore alle aspettative e, sapendo esattamente che tipo di struttura si sta prenotando, lo considero un ottimo modo per soggiornare a Tokyo spendendo molto meno. Si tratta di un piccolo appartamento e non di un hotel: non c’è reception e tutto funziona tramite self check-in, ma la comunicazione con i gestori è stata sempre semplice, precisa e puntuale. Anche il quaderno lasciato nell’appartamento contiene istruzioni molto chiare. Per due persone gli spazi sono sorprendentemente ben sfruttati, ci hanno fornito un futon aggiuntivo per la bimba, da sistemare a terra e riporre ogni sera nell'armadio a muro che è enorme, cosa particolarmente utile durante un viaggio lungo, la cucina è completa di praticamente tutto il necessario e il climatizzatore funziona molto bene. C’è anche una piccola lavatrice; non è presente l’asciugatrice, ma la centrifuga è molto efficace e facilita parecchio l’asciugatura dei vestiti. Manca un divano, ma per noi non è stato assolutamente un pr
−Nessun aspetto negativo in realtà, ci sono solo alcune cose da sapere prima di prenotare. Non essendo un hotel non ci sono reception né servizi tradizionali e bisogna essere completamente autonomi. Inoltre, prima di raggiungere l’ascensore c’è una rampa di scale piuttosto ripida: trovandosi l’appartamento al settimo piano, bisogna quindi essere in grado di trasportare autonomamente i propri bagagli su questo primo tratto. Non c’è un’asciugatrice e manca un divano, ma nel nostro caso nessuna di queste cose ha rappresentato un vero problema.
Erik
Netherlands · Couple · September 2026
“Fijne locatie voor Tokyo stay.”
+Locatie prima loopafstand van 2 metro lijnen. Best groot voor in de stad Communicatie met de mensen is erg prettig. Je bagage kun je eerder kwijt of langer laten staan op een locatie in het complex.
−Wij sliepen op 2e etage en had het idee dat je midden op straat sliep, erg gehorig door de langs rijdende auto’s en pratende mensen op straat. Bed wel erg smal.
vicky_linlin
Taiwan · Solo · August 2026
+第一次入住附近很熱鬧，沿著韓國街可以逛到車站搭車。附近很熱鬧，超市、便利商店、百元店、餐廳什麼都有，住宿位置絕佳。 房間很舒適、乾淨，業主會用繁中貼心提醒很多注意事項，讓你不用擔心找不到，或是有任何狀況不知道怎麼處理，真的超棒的，很喜歡這間住宿唷！
−沒什麼不喜歡的，唯一可能枕頭比較不舒服而已，可能雙面的感覺比較硬，枕頭套不知道是不是本來就沒有那麼白，看起來好像泛黃的感覺，其他大致上都很滿意。
Sherly
Israel · Solo · August 2026
+דירה קטנה, מתוקה, משופצת מהמם!. היא מושלמת לזוג. היינו 3 מבוגרים, היה לנו קצת צפוף במיוחד עם כל המזוודות והקניות. מיקום בסדר. יש תחנת רכבת קרובה. 20 דק הליכה מתחנת שינג'וקו ו 20 דקות הליכה מהאזור התוסס של שינג'וקו. יש בדירה הכל. כייף לבשל בה. יש מכונת כביסה, מקלחת מפנקת. מיטה זוגית נוחה. מצאנו בקלות בגוגל מפס למרות שהם דיווחו על קושי למצוא את הדירה. צ'ק אין עצמאי ונח.
−היה חסר לנו מייבש. צריך לתכנן את הכביסה כי לוקח זמן לבגדים להתייבש. המעלית מתחילה מקומה 2. קשוח עם הרבה מזוודות. לפעמים יש בלילה מלא סירנות של אמבולנסים. מאוד מאוד מפריע. שומעים חזק מאוד למרות שהחלונות סגורים.