Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 46 reviews.
Garry
United Kingdom · Family · October 2025
“Very comfortable and well appointed apartment.”
+Centrally situated. Very clean and well appointed. Well equipped kitchen. Suited us and our granddaughter well. We liked the electronic entry apart from the time it didn’t work.
−Rather impersonal as we didn’t see anybody to do with the property. Also for some reason the electronic key stopped working at 11am the day before we departed. We did have a number to ring and it was reinstated but rather unnerving.
Osvaldo
United States · Couple · October 2025
−No cápsula for expresso machine.
Andrew
Australia · Couple · September 2025
“Location great but”
+Great location in the heart of the city.
−Need to be prepared for noise from the street and club downstairs. Bring earplugs. Nothing provided for tea or coffee, despite a Nespresso machine (no milk, sugar, tea or coffee). I've never stayed in an apartment that did not have some basics supplied so felt a bit cheap from the property management.
Donna
Australia · Couple · September 2025
“Great stay for all the positive reasons”
+Great location and lovely and clean. Staff helpful for an earlier check in - thank you
−Nothing
Colin
United Kingdom · Family · August 2025
“Clean and well located”
+Location, cleanliness, quiet flat and Aircon
−Bed gave us both bad backs as sags in the middle. No information about how to use appliances or any local information. Sofa bed old and creaky.
Claire
United Kingdom · Couple · July 2025
“Book this one, not the one across the street!”
+The apartment is spacious and bright with all the equipment you need for a city stay. The location is perfect for shopping, nightlife, the metro and the Gran Via. The company maintained contact, and we had absolutely no problems during our stay.
−Having to leave!
Kevin
Australia · Solo · June 2025
“Great Apartment in great location”
+The communication with the hosts was fast efficient and friendly. Loved the location and the apartment was as the pictures show. Was a beautiful apartment, very modern bright & clean. Having a lift was great. Air con was great & cooled apartment very quickly.
−Was not sure how the electronic key system would work. A better explanation with photos would put potential guests to ease. Once u download the App & link your mb to the link provided by Hosts. It is pretty easy to use but u DEFINITELY have to take the PHYSICAL KEYS that are inside the apartment out with you EVERY TIME because if app/your mobile doesn't connect to the wifi you can't get into the apartment...this happened to me at 11.30pm one night. If I didn't have the physical keys I would have been on the street. The App also said there was an error and no matter what I did i couldn't get it to work. Was very scary.
Anita
Australia · Family · May 2025
“Exceptional”
+Excellent location and host is very responsive and helpful. The property is above beyond my expectations. Huge 1bedroom size, clean and comfortable. Also they provided us with washing machine capsule 😄
Paula
United States · Couple · May 2025
“Very nice apartment needs some amenities.”
+very clean, great location, love when there are not a lot of Knick knacks all over the place!
−They have no basic condiments for an apartment stay. We had to buy salt and pepper which we left for the next guests. There should be olive oil and vinegar and a few spices. There was only one dish towel and I found a sponge on top of the trash can. A roll of paper towels and maybe some napkins and tissue is part of an apartment stay. The only paper products were two rolls of toilet paper. Perhaps an extra roll or two is nice. I had to think about where to get more just in case and not a full package! It was also a pain to do all the extra paperwork outside the booking.com system including passports and credit cards and photos that didn’t go through without redoing several times. That was sensitive information and we didn’t know if it was secure.
Dejan
Serbia · Group of friends · February 2026
−Još uvek čekamo na povraćaj depozita od 200Eura