Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 26 reviews.
Roman
Russia · Group of friends · November 2026
“We spent great 4 days and would recommend Chiara Five Senses for a stay in the heart of Florence”
+We were looking for an apartment in Florence which would reflect the vibes of the city, and Chiara Five Senses totally met our expectations. It is very authentic and located 5-10 min walk from main sightseeing locations. We were greeted by very helpful and nice manager, she gave us all details about the apartment and advised on good (not very touristic) restaurants. We were in contact with her during our stay and she responded quickly and professionally. The apartment was clean and bed was comfortable.
Mark
United States · Group of friends · October 2026
“Great location, good price.”
+The unit was well appointed.
−Location was very user friendly.
Miguel
Chile · Family · October 2026
“Wonderful apartment in excellent location”
+The apartment is in a very good location, within walking distance of all the main attractions of Florence but in a quiet street; we felt perfectly safe there. There is an elevator which facilitates moving in and out with luggage. The apartment is spacious and well appointed, with everything you need for a perfect stay. A separate room for the kids is a welcome bonus and there is plenty of space in the dining room. The bathroom includes a washing machine but no dryer so you can do as everyone else in the neighborhood and hang your clothes out he window. A special thanks to Heidy (a fellow Chilean), who met us on arrival and offered help with tours and suggesting things to see. Also to Antonella, who was available for any question and also ready with suggestions.
−Nothing to mention, perhaps the fridge being wedged into a rather small space makes it difficult to open.
Sharon
Australia · Couple · October 2026
“Great location, property could do with some maintenance.”
+Great location 10 minute walk to the train station and right near the leather market and food markets. Very central with lots of restaurants close by. Very spacious and building has an elevator (you have to walk up a few stairs to get to the elevator)
−Property was very old and felt damp - there were lots of mosquitoes and the door to the balcony was hard to open.
Barbara
United Kingdom · Solo · August 2026
+The flat is very tastefully decorated. Stylish interior, well maintained. Spacious enough for a family of 4. The location is great.
−Feel slightly overpriced.
Katrina
Canada · Family · August 2026
+Cute, cozy, clean, safe
Jane
United Kingdom · Family · May 2026
“Felt very welcomed by the host, the apartment was very well equipped with everything that one could need during a stay i”
+Lovely view very cozy. Felt authentically Italian, great host.
Lynne
United Kingdom · Family · January 2026
“Lovely stay in Florence. Apartment very convenient for all the sites.”
+Traditional and interesting. Good amount of space overall.
−Bathroom was small. For family of 4 would prefer additional bathroom for our next rental.
Andrew
Jersey · Family · October 2025
+Fantastic location. Easy to reach from main station. We were met at property and given a full check in, Heidi gave us lots of tips for exploring the city.
−It was all positive.
Marlene
United States · Couple · September 2025
“Great place to stay!”
+The host Francesca was so helpful and responsive. She assisted in so many ways, even alerted us of potential train strikes as she knew we going to Florence! The apartment next to the Collesium. Restaurants were close and yummy! I highly recommend this apartment!