Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 117 reviews.
Dan
United Kingdom · Couple · July 2026
“Nightmare”
−Property hadn’t been cleaned ready for arrival , dirty towels , bedding , dishes and bin full of rubbish
Adam
United Kingdom · Solo · July 2026
“You get what you pay for 💞”
+Not far from alton towers Clean sheets All lights worked Tea and coffee was provided as well as biscuits which was lovely Fantastic amount of rooms for the price, our whole family got to go 💞
−The toilet was not attached to the floor, very shaky. The floors were grimy and unsteady floorboards upstairs The doors were heavy The neighbours were very noisy (not the hosts fault at all) The stairs were way too steep and this was not specified. The handrail was loose The chairs were all needing to be replaced
fixers02
United Kingdom · Solo · June 2026
+Clean .comfortable
Jessima
United Kingdom · Solo · May 2026
+We are a family of 5 and stayed here to go to Alton Towers and then to Dovedale. The house was reasonably located for being able to walk into town. The house was larger than expected with 4 double bedrooms. Water and tea and coffee had been provided which was an unexpected benefit. Overall really easy to find and great for the money.
−The only down side was a slight smell from the drains.
Philip
United Kingdom · Solo · May 2026
“It was good for what we paid for”
+The property was OK for what we paid for it. Bedding was fresh and clean and the beds were comfy. Kitchen had everything we needed and bathroom was OK.
−The stairs up to the bedrooms are very steep and with the bathroom being at the back of the house, the late night toilet trip was an adventure. It would not be suitable for someone who isnt steady on their feet. There were light bulbs not working which was awkward at times, considering one of them was in a bedroom. There was an issue with the parking permit as it was not in the property. Thankfully we didnt need it as we weren't in the property during the day so the car was not parked on the street during the day. The owner was informed and at first was replying quickly but they went quiet and we didn't hear from them to resolve it.
Zoe
United Kingdom · Solo · May 2026
+Bed sheets smelt clean which gave me piece of mind
−Parking is risky, neighbours are druggies, pics obvs before they ever let it out. Couldn't swing a 1cat in the living area or kitchen. 1 bathroom which is downstairs at the back of the house for a 4 bed house is not great. Hardly any apperatus so take your own. Table for 2, sofas have deffo seen better days and the cushions are done in for. Half the lights don't work. When I messaged they said oh that's strange not heard that before, I didn't buy it.
Jane
United Kingdom · Solo · April 2026
“Has potential but needs work.”
+• Had a call from the host on the day to ensure we had all the info we needed for our stay. • Welcome pack of tea, coffee, milk, sugar & waters was lovely. • Kitchen well equipped, though other than the kettle, cups, bowls, cutlery and fridge we didn't require it for our trip this time. • Bedding was clean and clean towels were on the side if we'd forgotten our own. • Parking is FREE & if you're lucky, outside on the street. • Nice pub attached to a Premier Inn a short drive away. • Not far from Alton Towers enabling us to arrive for opening. • Property has great potential.
−• Unpleasant drain smell greeted us and just would not ease up. • Mould in bathroom around loo and an old cigarette butt. • Bed frames need replacing or atleast re-tightening in the meantime. • Mattresses are all lumpy and very uncomfortable, all 4 need replacing. And why are the beds so small in these places? • Heating is hive controlled by host and switches off early so you'll need to shower early and wear warm PJs. • Smoke alarms are mostly coverless and there is NO carbon monoxide alarm. Not sure that's legal. • Upstairs landing floor needs addressing, something is going on under that carpet. • Parking is hit & miss with finding a spot depending on how neighbours park. • Walls thin / neighbours loud, not sure which but had to turn TV up to cover their noise. • Had to clean the sofas, chairs and handrail down before use.
Danielle
United Kingdom · Group of friends · January 2026
“Rude awakening on check out day”
+The location
−The host came at 9am on day of check out banging on the front door asking why we hadn't left yet check out was 11am, when I explained this she agreed with me but told me 'most people leave before now on check out day' I politely explained we would be out by 11am. She then returned at 10.45 banging on the door and when I opened it she exclaimed check out time now. Check out instructions were lock the front door and leave the key in the lock box no where did it say I'd be shouted at and have a man and a woman take the keys from me and push into the property at check out. Property also lacked sufficient cutlery Yard is not a yard it's a 3ft by 5ft concrete space with a can full of cigarette ends on the windowsill smokers may appreciate this as a non smoker that wanted the space for children as it says in the listing we were disappointed
M Adnan
United Kingdom · Group of friends · December 2025
+Very clean property.
Sarah
United Kingdom · Group of friends · October 2025
“Fit for purpose”
+It was very clean and the host had fantastic communication. There were all the amenities required and it was lovely and warm.
−It does need updating as a few things inside are damaged and the cistern is causing a smell. Not bad with the door shut. The parking gets full so we had to find elsewhere for one evening. It is a loud street with music and cars going by late into the night. There was unfortunately fighting outside during our stay. The police came out and we informed the host, who was apologetic. It must be recognised the last point is uncontrollable for the host and is just for awareness.