Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 48 reviews.
Mariana
Portugal · Couple · October 2026
“Loved staying here. Hosts were great! Highly recommend”
+The location was fantastic and hosts were fantastic. Everything went great. We were able to leave our luggage before check in
Vanessa
United Kingdom · Solo · September 2026
+Decent size studio with all essentials and in a nice location
−The check-in and check-out process turned out to be unnecessarily complicated and stressful. When reading the check-in instructions, I expected the key box to be located next to the entrance, as is normally the case. Instead, it was secured at floor level on a metal grid beside the entrance, and it was very difficult to see in the dark. Once I finally located it, I realised that I had not been provided with the code for the key box in the check-in instructions. It took around an hour to finally gain access to the property, at approximately midnight. My calls were redirected to voicemail, and I eventually received a response via WhatsApp messages. Unfortunately, the check-out process was just as problematic. I was provided with a new code for the key box, but when I tried to use it in the morning, the lock would not open. I tried calling and messaging again but received no response. As I had to leave, I had no choice but to leave the keys inside the building. I also left a voice message for the property owner explaining exactly where I had left them. Two to three hours later, I received a message from the property owners providing a key-box code , but it was different from the code
Christopher
Mexico · Couple · August 2026
“Unfortunate complications to obtain access to the property (Poor quality lockbox).”
+The location is very good.
−After arriving from a very long flight and tube journey we found that the lockbox for the keys to the property wouldn't open. There was another broken lock box alongside the one in use. It looked to be the same model as the one that wouldn't open. When one is very tired after a long journey it is frustrating not to be able to quickly get some shuteye. Although the proprietor sent a technician in around 40 minutes, in the end they had to break the lockbox. Considering that the location of the property implies that it is high value real estate, then to cut corners on the quality of basic infrastructure such as lockboxes is not congruent as this has a disproportionate impact on the customer experience.
Miranda
United Kingdom · Couple · July 2026
“Excellent comfortable little pad”
+Superb location, easy to find and access, great for Hyde Park
−Bathroom sink very slow to drain
Ellie
United Kingdom · Solo · May 2026
“Ok stay for the price”
+The location is really convenient, right next to Bayswater station. The hosts were communicative which was helpful as I was staying alone. If I had needed to cook dinner it would have been equipped enough to make something basic although I never found the cutlery. The bed was ok to sleep in, but was soft so if you don't like a soft mattress this isn't the place for you.
−The studio felt tired, it isn't a new property and the room hasn't been done up for while. The bedding and sheets smelt clean but there was hair in them. The sinks didn't drain away in the flat or were v slow and the shower was v weak. It also has a single glazed window which makes it noisy at night as there is a bus stop right outside the window with night buses passing.
Carlo
Italy · Couple · October 2026
“Alloggio a Londra”
+Buona solo la posizione; tutto il resto, a cominciare dalla pulizia della camera e anche del bagno, assolutamente insufficienti. Polvere, capelli nel piatto doccia e tra le lenzuola (foto inviate a host).
Anderl
Austria · Couple · August 2026
“Wir waren sehr zufrieden und würden hier wieder buchen.”
+Die Lage ist sehr gut an die öffentlichen Verkehrsmittel angebunden. Einkaufsmöglichkeiten und der Hyde Park sind in wenigen Minuten sehr gut zu Fuß erreichbar. Das Apartment ist mit einer voll funktionsfähigen Küche ausgestattet. Kühlschrank mit Gefrierfach, Kaffeemaschine, Toaster, Mikrowelle, Herd etc. Die Schlüsselübernahme und Rückgabe funktionierte einwandfrei und über WhatsApp haben wir bei einer Nachfrage sofort eine Antwort bekommen!
−Das Bett war für unsre Verhältnisse leider nicht perfekt, da die Matratze sehr weich ist und man die Federn vom Unterbau spürt. Für Menschen mit Rückenschmerzen und einen längeren Aufenthalt eher nicht zu empfehlen.
Francesca
Italy · Family · July 2026
+La posizione dell' alloggio è ottimale poiché vicinissima alla metro, ed è vicino ad Hyde Park e alle attrazioni di Westminster e Nottinghill
−L'alloggio è troppo piccolo anche se ha le dotazioni essenziali
Berce
Türkiye · Couple · June 2026
“Konum süper, oda pis. Bir daha kalmayacağım”
+Konumu güzeldi, 2 metro istasyonuna ve Hyde Park'a oldukça yakın.
−Çok pisti. Odanın içinde böcekler vardı. Çarşaflar temiz değildi. Banyo aşırı dar. Lavoboda el bile yıkanmıyor. Havlular da pisti
Raquel
Spain · Couple · June 2026
“Excelente”
+La ubicación es increíble
−Había poco papel higiénico en el baño pero todo bien.