Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 11 reviews.
Valentin
Israel · Family · October 2026
“Great place to get away from the heat in August”
+We visited in August. The weather is great, 25 degrees, excellent, warm but not hot. The house is located in a fantastic place right near the forest. The town is nice, the cafes around are good and tasty (although very expensive - we more often visited cafes in Samokov, a nearby town). There is Samokov hotel near the premises, there is a great and cheap pool and SPA.
−The internet in the premises is surprisingly poor, and the host didn't do anything about it. You will need a mobile internet.
Jemma
United Kingdom · Family · March 2026
“Great skiing, basic but comfy chalet close to the resort but far enough for quiet/peaceful evenings”
+I Like the quiet location, I have stayed in a different challet before and was familiar with location. I liked the sauna and the rooms upstairs where a good size. Beds were comfy to sleep on.
−The settings on the hob were worn away and I wasn't able to switch it off, I tried every setting and the best I could do was low but still warm to touch. I ended up pulling the plug out under the cupboard. There was no plug for the kitchen sink and no washing up bowl so I ended up using a cooking pan.
Michelle
United Kingdom · Group of friends · March 2026
“Lovely chalet that was clean and warm. A bit too small for 6 people with only 1 toilet. Pretty good location with a shor”
+Clean, warm and cosy.
−Only 1 toilet between 6 people was a little bit too cosy!
Dmytro
Ukraine · Family · February 2026
+Good location with enough space for 4-6 people. Not far from the ski lifts (7 minutes walk to Yastrebets Gondola and around 13 minutes walk to Martinovi Baraki, even when carrying ski or snowboard equipment) and good restaurants. The sauna works very well, especially after a full day of snowboarding. The property management company representatives are nice and friendly, check the chalet every day around 12.00, and empty the trash bins. Bedding and towels were changed as expected. Unfortunately, there is no dedicated storage space for ski/snowboard equipment, but it is possible to keep it on the balcony. If you need a dryer for ski/snowboard boots, you can rent one at equipment rental desks near the slopes for an additional fee, often together with equipment storage. A small tip about transfers to and from Sofia Airport: you can use a taxi from an official app in Sofia , I used “Yellow Taxi,” which cost around €60 from the airport to Borovets. For the return trip, you can ask taxi drivers near the Yastrebets Gondola or check with staff at any restaurant for a similar price.
Marina
Bulgaria · Group of friends · August 2025
+I liked the nature close to the house, just behind it. It is pretty quite
−It did not meet my expectations for the money. Sauna is impossible, dirty, smelly, damaged and not working. There is no sound from outside but inside you can here everything and everybody.Outdoor dining is promoted but no facilities for such.
Gary
United Kingdom · Group of friends · January 2025
“Value for money, basic accommodation in a great location - great for a group of friends.”
+Description of property was as advertised and met our expectations, basic but well located, at a reasonable price. David kept in touch and requested feed back, so that any issues could be resolved. The Cleaner was also very helpful and friendly.
−The double bedroom was a little tight for space, but is something that can't be helped and wasn't an issue.
Jodie
United Kingdom · Family · January 2025
“Rustic, cozy and excellent location”
+Excellent location close to shops, restaurants and bars but set back off main road so feels peaceful. On arrival we were struck by how cute and cozy it looked, especially in the snow. Chalet itself was warm, comfortable and well equipped. There was enough space for a family for 5 adults but we did miss having some wardrobe space, especially with all the heavy ski gear. There was enough space to dry things for the next day though. The staff at the office where we dropped the keys were really lovely and helpful. They let us leave luggage there for the day when we checkout out. If you are looking for somewhere rustic with more space than a standard hotel room then this is a good option. I would book again.
−A bit tricky to navigate suitcase along the very thin dug out paths when the snow was heavy. No fault of anyone though! The curtain pole in the upstairs bedroom was broken but it wasn’t really an issue for us as we were up early. We didn’t use the sauna as there was an odd smell coming from there and there was drips of something strange all over. It wasn’t dirty, so probably only varnish or paint but it didn’t look very inviting.
Charlotte
United Kingdom · Group of friends · February 2024
“Superb”
Dimos
Greece · Group of friends · December 2023
“Exceptional”
Tatiana
Moldova · Family · January 2023
“Superb”