Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 39 reviews.
Cecilia
United States · Solo · October 2026
+The apartment was comfortable, clean and had everything we needed. The location was perfect with a stunning view of the valley below. The hosts, Ruth and Georg, were so warm, welcoming and helpful. We would highly recommend this place!
−Nothing
Douglas
United States · Couple · September 2026
“Wonderful spot to base a week in Wengen”
+This apartment was clean and lovely for our week long stay. Wengen is a terrific location to explore the heart of the Berner Oberland and I highly recommend it and this unit. We had no issues other than the usual "How does this work?" for things like the shower, diswasher and stovetop that we encountered at every stop of our trip. Access to a washing machine and drying rack at the apartment was a real bonus, and the outdoor sitting area was delightful. The town's Coop grocery store and bakery were excellent resources - just know they both close at 6:30pm.
−We forgot about the tax you have to pay in cash on departure and had to scramble to make the payment the night before we left. Yes it was in all the paperwork, but a reminder, even when we checked in, would have been helpful and saved us embarrassment and confusion. On arrival it is a paved downhill walk from the station, fairly easy with luggage. When we checked out we used a taxi and thought the 25 CHF taxi was expensive - but worth the cost rather than the effort it would have taken to get back up the hill with luggage. Tip: you can walk downhill to the Wengwald station to catch the train, which we did several times while heading out sightseeing. The walk is mostly gravel and easy (but would not work well for rolling suitcases).
Prabhu
Canada · Family · June 2026
“Peaceful enjoyable stay with the view of the mountains and the valley.”
+Nice location with a beautiful view of the mountains and the staubbach falls in the Lauterbrunnen valley. Walkable distance to the Wengen train station. The host was very friendly and helpful. The host lives above the unit but do not bother you. The unit has one bedroom with a large bed and a sofa bed in the sitting room. It has a nice kitchen with all necessities. Coffee pods are provided for a small fee. It has laundry suite in the common area. Everything for washing is provided for a fee of 5 chf per load. We bought our groceries at the Co-op grocery store near the train station and managed to do some basic cooking. BBQ grill comes with the unit. We spent the evenings bbqing and had dinner on the terrace watching the mountains. Overall we enjoyed the stay. Would definitely go back.
−Liked everything about the property
Peter
Australia · Couple · May 2026
“Magical surroundings , quality spacious accommodation . Amazing hosts - our stay was memorable in so many ways - highly”
+Incredible location, spacious comfortable top class accomodation. Wonderful responsive hosts . Wengen is a magical place and sitting out on the sun lounges across to the Mountains and waterfalls Was simply amazing
−Nothing
Vishakha
Germany · Solo · April 2026
“Dreamy vacation”
+The chalet is located overlooking the stunning Lauterbrunnen valley with the waterfalls visible from the privtae garden. It is equipped with everything that you would need for a longer stay. The hosts are lovely and very kind. We had the best vacation here.
−Everything was perfect for us.
santanu
India · Couple · November 2025
+Nice & wonderful stay.
−Everything was fine.
Davevasquez
United States · Couple · April 2025
“Idyllic Swiss Living”
+Chalet Protea is the perfect example of the ideal chalet experience in Switzerland. From the arrival, check-in, property, surrounding area, everything was perfect. The property is the epitome of clean, stylish, and simple Swiss design. The rooms are well-appointed, cozy, simple and elegant. Everything we could possibly need or ask for is provided on-premises and then some. We were provided with a lovely bedroom, bathroom, kitchen/dining room, and living room with all the amenities one could expect from each. This is the type of place I could easily live in exactly as it comes as my primary residence. It is abundantly clear the owners put a lot of care and planning into the property and offerings and carefully considered how a guest might want to utilize it during their stay. We wanted for nothing. We struggled to leave. It was a magical place. The surrounding grounds and town are a place of pure natural beauty and magic. The views from the rooms and back yard are stunning. The town and surrounding area are very quiet and relaxing. If we had more time we'd have happily spent several days just enjoying the grounds and views. Arrival and departure from Wengen was simple and the very s
Edwin
Singapore · Family · December 2024
“I would definitely return to stay at chalet protea, it has stunning views of the mountains and fhe lautrbrunnen valley a”
+Well placed, extremely quiet, clean and spacious
−Nothing at all, was everything that I needed and more
Anna
Australia · Couple · November 2024
“Exceptional”
+A very well decorated and clean apartment only 590mt downhill from train station . Yes there is a hill to walk up to station but amazing views and large private garden make up for that. Very friendly hosts and great base.
Edwin
United States · Couple · October 2024
“I would definitely recommend this property if you do not mind the slope!”
+The scenery around the location and the views on the train ride every day in and out of Wengen from Lauterbrunnen. It added some 15 to 20 minutes total travel time each way but is totally worth it. We have a private section of a much bigger multi-level house. It's bright and clean and well designed with good quality and plenty of storage for clothing. The backyard has a view of the Lauterbrunnen Valley and the peaks around it.
−Event though the distance would be considered reasonable, the steep upslope at its elevation to get to the train station every day is tough for most people. Taxi ride to and from the train station will be around 25 euros each way for the short distance. I managed without the taxi as I have to stop to take so many pictures every day on the same route out and back, it helped mentally and physically.