Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 69 reviews.
Charlynda
Ireland · Solo · September 2026
“A Wonderful Alpine Stay”
+The stunning mountain view and the quiet surroundings. Lovely and comfortable chalet. WIFI is fast and stable. Hosts Alex and Trin were very accomodating and quick to respond especially our requests for the taxi upon arrival and departure. Location is 10-15 min walk to and from train station so with our luggages we decided to take a taxi.
−The pillows were so soft but very flat when you use them. It would have been better if we had those basic kitchen essentials like colander or sift, scissors and (soup) ladle. However it didn't bother us that much.
Angela
United States · Family · August 2026
“We had a short stay, but it was pleasant. We could stay here again.”
+The beds were comfortable. It was nice and peaceful.
Wilhelmina
Switzerland · Family · August 2026
“Lovely chalet, good starting point for hikes.”
+Location
Meng
United States · Family · July 2026
“OK place”
+It’s quiet and has a great view. The bathroom has two showers and two sinks, which is nice. There is also a toilet downstairs, which is convenient. There are three rooms plus a loft, so plenty of space for my family of four.
−It’s about a 10 minute walk from town. It’s not an issue for us, but after coming back from a day’s hiking, we were tired and wanted to take a short break before going to town for dinner. That’s the time when I wished the place were closer to town. The facilities were outdated. The door lock for the toilet downstairs doesn’t work well, and my wife almost got locked in. The refrigerator door doesn’t close and a rubber band tied to the side of the refrigerator is being used to keep the refrigerator door closed. The loft is dusty. Fortunately we didn’t need to use it.
Sue
United States · Family · July 2026
“This was a family favorite with lots of nearby hikes, and enough bathrooms for after hot walks.”
+With 3 generations, we loved this chalet. In many ways it was our favorite of the trip. As is true in any car-free village (and SO worth it!), the arrival is a bit challenging -- park in the huge Lauterbrunnen lot, good train to Wengen, and then a longish walk to the chalet. I'd advise taxi for less hardy groups. The nearby COOP was great, so we bought and cooked in the lovely kitchen every day. Be sure to do the Mannlichen walk!
−Perhaps be a little more specific about the length of walk from the train station. Walking to it with bags in ten minutes seems unlikely. Nonetheless, it's doable and felt shorter every time!
Edward
Switzerland · Group of friends · June 2026
+The view is exceptional, the best in Wengen, the place is comfortable and well equipped and Trinh and Alex were very responsive and accommodating. We loved it
MICHAEL
Australia · Couple · May 2026
“Fantastic views and large chalet unit ideal for families”
+Striking 10 out of 10 views from chalet apartment of adjacent snow capped mountains, green valley and waterfall
−Host would not allow me to cancel my reservation without charging me the full price after I mistakenly booked the unit on my iPhone in a rush not realising how large it is and that the village is a walking village only - there were only two of us that occupied this 3-bedroom unit. We also struggled to find the unit and the lock box.
sumayya
United Arab Emirates · Family · December 2025
+This is our third time staying with Alex’s family, and each time has been a wonderful experience. The home is warm, comfortable, and perfectly suits us as a family. The kitchen is fully equipped with everything we need, and we truly feel at home every time we stay here.
Rao
Switzerland · Group of friends · December 2025
“We were delighted with Alex !”
+Excellent Mountain View's Quiet location
−None
Mohammad
Kuwait · Couple · September 2026
“متعبه وشاقه ولا انصح فيه”
+المنظر العام للموقع
−الذي لم يعجبني في الموقع كيفية الوصول له الوصول له بالقطار ومكلفه ومشقه ركوب قطار وترك سيارتك الخاصه في المواقف والذهاب الي القطار وحجز تذكره وركوب القطار والنزول من القطار بعد ربع ساعه وأخذ تكسي الي موقع السكن وكان مكلف وقيمة الذهاب 7 فرنك والعوده 7 فرنك والتكسي 25 فرنك نحن وصلنا الساعه متأخره بالليل وتم الاتصال علي تكسي وصل لنا بعد ربع ساعه والله كانت رحله فيها مشقه ونحن كبار فوق 60 سنه وتعبنا من الطريقه للوصول الي الموقع ولم يذكر لنا هذه التفاصيل في موقع الحجز لو كان عندنا علم بالطريقه كان ألغينا الحجز بعد ما تم الدفع تم إرسال لنا رساله أميل يوضح لنا طريقة الوصول وتفاجئنا بطريقة الوصل وكلنا متقاعدين ولا انصح بتاتا للعوائل فيه كانت رحله شاقه ومتعبه للاسف