Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 16 reviews.
Svitlana
Canada · Family · October 2026
“Great place to stay in Sofia.”
+We had a wonderful stay at Arianna's place. The self-service check-in was easy. The host was always available to answer my questions. The apartment is in a good location. It is very clean and has everything that guests needs, including an umbrella, coffee, teas, towels, shampoo, and even a bottle of wine. Would stay here again. Thank you, Arianna!
Havryliuk
Ukraine · Solo · August 2026
“Don't recommend for families with small children”
+Sofiamall is nearly
−Unfortunately, we were very disappointed with our stay. 🚿 No hot water , the main issue: We booked the apartment for 6 nights but had to leave after only 3 nights. On the third day, the hot water was turned off due to planned maintenance. There is no boiler in the apartment, so there was no alternative source of hot water. We had actually seen notices at the nearby water park and shop saying that there would be no hot water. Since this was planned maintenance, the owners must have known about it, but they did not inform us in advance. We were travelling with two small children, so having no hot water was a serious issue. We had to find alternative accommodation and move out very quickly with two children. I contacted Booking.com support about the situation, but unfortunately received no response. 🔒 Security: The entrance door to the building broke on the second day and remained unsecured, meaning that anyone could enter the building. In the evenings, people who appeared to be intoxicated or under the influence of drugs regularly sat on the bench in the entrance area. This made us feel very uncomfortable and unsafe, especially with two small children. Other issues: • The apartment
Iga
Poland · Couple · May 2026
“A wonderful stay in a beautiful and convenient location, I would definitely come back”
+The apartment was very clean, stylish, and comfortable. The location is excellent-close to the metro and a shopping mall. Communication with the host was excellent, and the apartment had everything we needed. It definitely exceeded our expectations
Dimitrova
United Kingdom · Family · March 2026
“Lovely hosts and very comfortable and clean accommodation. We will choose this apartment every time we visit Sofia and w”
+Location, clean and well furnished apartment, lovely host
−All was good
Nikolay
Netherlands · Couple · October 2024
“Exceptional”
Domingo
United States · Solo · March 2024
“Exceptional”
Domingo
United States · Solo · January 2024
“Beautiful stay in a beautiful setting!”
+Beautiful setting, easy walk to transport and entertainment. The host was perfect!
−It was perfect!
Nikola
Serbia · Family · January 2024
“Exceptional”
+IT WAS PLEASURE TO BE IN THIS VERY GOOD APARTMAN, LOCATION WAS NEAR TO THE CENTER. THE APARTMAN WAS SI CLEANER. THE PARKING WAS FREE AT THE THST STREET.
Emanuele
Italy · Solo · January 2024
“In summary, my stay at the Romantic Bijoux was nothing short of exceptional. The combination of extraordinary hospitalit”
+My stay at the Romantic Bijoux was truly delightful, primarily due to the warm welcome I received upon arrival. The staff’s hospitality created a genuinely inviting atmosphere that made me feel at home from the start. The attention to detail, particularly in maintaining impeccable cleanliness in the rooms, contributed significantly to the overall positive experience. The cozy ambiance added an extra layer of comfort, making it a memorable stay.
−One of the remarkable aspects of my experience was the absence of any negative elements during my entire stay. The property exceeded my expectations in every aspect, from service to amenities, and I didn’t encounter any issues that could have diminished the quality of my time there.
Nashaat
Italy · Business trip · January 2024
“Exceptional”
+Staying at this apartment was a fantastic experience! The accommodation was not only clean and comfortable but also conveniently located, the amenities provided exceeded my experience, and the attention to detail by the host made my stay truly enjoyable, I would highly recommend this apartment to fellow travelers, and I look forward to booking it again for my next trip !"