Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 17 reviews.
Laidlaw
United Kingdom · Family · October 2026
+The apartment is in a great location and is modern with good lighting.
−Some cooking pots were dirty on arrival and the smell from the bathroom became quite unbearable at times (this is probably an old building issue so I don’t think it can be helped!)
Jenny
United Kingdom · Family · July 2025
+Great location. Easy walk to Ponte Vecchio and Carrefour express only a few minutes walk away. Lots of places to eat nearby. Really comfy well kept apartment. Good kitchen facilities for self catering. Great air conditioning.
−Stairwell needs some repairs and no lift. A tea towel in the kitchen would be great but we had a really lovely stay. Thank you!
Joseph
Australia · Business trip · June 2025
“Great host who helped me out a lot with navigating ZTL zone in Florence(as we drove in). Very kind and understanding.”
+Property was well equipped and perfect for a family, with stove and fridge. The location was very nice, lots of choices for eating out but still quiet enough during the evenings.
−Nothing
Baraket
Tunisia · Couple · June 2025
“Very good”
Yashna
New Zealand · Couple · June 2025
“NIGHTMARE ACCOMODATION DO NOT BOOK”
−*DO NOT BOOK THIS STAY* The accomodation was a total nightmare! Firstly, a day before checking in the host Zaccaria informed us that due to plumbing issue checkin in won’t be till 5:30pm. When we arrived at 3:30pm to just drop off our bags we saw that the apartment was not even cleaned from the previous guests’ stay! Then, 10 mins after finally checking in, the electricity in the apartment went out, we messaged and called the host repeatedly but he was all of the sudden unreachable (before he was responding within minutes). As night was approaching and we had no help, we were forced to find alternate accomodation last minute! Next morning, the host replies on WhatsApp claiming to be at the hospital and promising us a full refund. Over the next week he kept making one excuse after another of why the refund had not been processed until yesterday when he said to contact booking.com for a refund and then blocks my number! I am now trying to sort this out with booking.com and have provided them video evidence of electricity not working and screenshots of my WhatsApp conversations with the host. Also other problems with this apartment are: * Narrow and slippery stairs with poor lighting
Melinda
United States · Couple · May 2025
“Exceptional”
+An excellent stay! Affordable, clean room, comfortable bed, good location. Very kind, easy to work host. Stay here!
Diana
United Kingdom · Couple · May 2025
“A welcome break. Nice apartment”
+Easy to find, very clean. Host very helpful and kept in touch. Easy to contact.
−Bed had a mattress topper, not a full size duvet, and extra pillows would have been preferable as there were only two. Mosquitos were a pest so screen on windows as a suggestion perhaps. A set of knives would be beneficial for cutting/ cooking meals etc. A bottle of water un the fridge perhaps as a suggestion.
Gunel
Azerbaijan · Family · April 2025
“Good”
+The room and facilities were sufficient for our needs. The hotel is conveniently located, just a 10-minute walk from the city center. The room was equipped with some basic cooking essentials such as butter, olive oil, salt, and similar items.
−When we arrived, the cleaning staff was still in the apartment, even though we arrived after the official check-in time. As we were traveling with a 3-year-old child, we expected the room to be cleaner upon arrival. Additionally, the host could improve the lighting in the entrance and on the stairs, as they were quite dim and uncomfortable,especially considering the apartment is located on the third floor.
Martha
Peru · Family · January 2025
“Exceptional”
+Good area to visit center of the city and the Train Station just walking
maribel
Spain · Family · July 2025
+La ubicacion
−El edificio y las vistas de las ventanas