Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 40 reviews.
Lee
United Kingdom · Couple · October 2025
“Had an amazing stay!”
+A beautiful spacious apartment in the heart of Pompei, the ruins only a 10 minute walk away. The host was very nice and helpful! Very clean and safe.
−Loud noises from above constantly, a washing machine would have been nice. Shame the TV wasn’t working and could do with thicker blankets.
Jack
United Kingdom · Group of friends · September 2025
“Beautiful hidden gem in the heart of Pompeii city.”
+Elena is a fantastic host, Very informative and any queries or questions were replied to immediately. The apartment is beautiful and spacious. All round fantastic.
−Nothing
Catrin
United Kingdom · Couple · September 2025
“Near to the train and Pompeii site.”
+The apartment was spotlessly clean and very convenient for the station. We had booked a guided tour to Pompeii from the Porta Marina which was about 25 min walk. The amphitheatre entrance to Pompeii is much nearer to the apartment and so we were able to explore more of Pompeii and exit through these gates rather than walk the long way home. Elena was very quick to reply to any of our queries and met us at the gate to show us around. We love wine and had an excellent meal at Giulias Wine Restaurant on Via Sacra. The food was top notch, the wine list was well priced and interesting and the service was friendly and efficient.
−The kitchen seemed to have pans etc but there was oil or salt and pepper etc.
Kelly
United Kingdom · Family · August 2025
“Elena and Roberto were exceptional hosts. We used their transfer service with no issues. Great communication throughout.”
+Beautiful spacious, well maintained, immaculate cleanliness. Air conditioning worked wonders and beautiful views. Very lucky to have found this gem in a the gorgeous location of Pompeii.
Gillian
United Kingdom · Family · July 2025
“Perfectly located with a fantastic host”
+We had a lovely stay at Cenere e Lapilli House. Elena our host was fantastic, even though she was on holiday herself she was attentive and helpful. Its conveniently located for shops, bars and restaurants. It's close to the Pompeii ruins (although the entrance we needed was a 30 minute walk away, hence the taxi mentioned below). Elena arranged for her mother in law to let us in (a delightful lady who also did some washing for us). When we needed a taxi, it was her father that came to our rescue and she recommended a great restaurant (Alleria) that was Coeliac friendly which was perfect for my son. Nothing was too much trouble. The apartment itself is clean and well equipped with the basics and some complimentary snacks were left out for us. Parking is free (although we did have a little trouble finding the right entrance and ended up having to do a long circuit to get back to the apartment). You can't have the aircon on in all 3 rooms (bedrooms and kitchen) at the same time as it causes issues with the electrics, but we didn't find that an issue. Would definitely recommend.
−A few more kitchen utensils e.g sharp knife and chopping boards. We stayed there half way into our holiday and would have liked a washing machine as we needed to wash clothes (but Elena's mother in law was able to help instead). We were only there 2 nights so didn't need to unpack, had we needed to a chest of drawers would have been useful. Be aware the apartment is up 3 flights of stairs and there is no lift.
Peter
United Kingdom · Couple · July 2025
“Highly recommended”
+Great location, very clean. Very helpful host
Tessa
United Kingdom · Family · June 2025
“Everything about it was outstanding. This is mainly thanks to the wonderful host Elena. She could not do enough for us a”
+It’s absolutely beautiful. Pristine, spacious and light with excellent air con. Beautiful bathroom and tasteful decor throughout.
−Nothing
Ana
Slovenia · Family · May 2025
“Free parking and very spacious apartment. I would definitely recommend this accommodation.”
+The biggest advantage of this accommodation is definitely the location , just a 2-minute walk from the city center, with free parking included, which is a huge plus. The apartment is very spacious and full of natural light. It’s newly furnished, extremely clean, and well maintained. The WiFi works perfectly, and each room has its own air conditioning, which made our stay very comfortable. Would definitely recommend! Elena is an extremely kind and welcoming host.
−The only things we missed were a larger kitchen knife and a warmer blanket, as it was a bit chilly at night. However, we heated the room with the AC and it was perfectly fine afterward. Please note that a railway track is located nearby, which may be disruptive for light sleepers.
Chris
Italy · Group of friends · May 2025
“Superb”
+Lots of space, can and well maintained in a good central location
Me
United Kingdom · Solo · April 2025
“Exceptional”
+We love the place 🌟🌟❤️🌟🌟 it exceeded our expectations. High cieling, big rooms, and super clean. This place is amazing. Highly recommended. And for Elena, she's an amazing hostess, very pretty 😊 inside out. We have no idea about the area, and she helped us how to navigate the area, which, as a tourist, that's what you need. We definitely going to use this accommodation again for our next visit with our kids 🌷🌸🌷
−Nothing