Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 31 reviews.
Lou
Australia · Group of friends · May 2026
“Absolutely gorgeous accommodation with stunning views of Lake Tekapo. Amazingly warm beds”
+Fantastic location with sensational views across Lake Tekapo. This house would 'add value' if it provided 'lay back' outside chairs to enable 'star gazing', as the sky view is AMAZING.
−Payment for this accommodation is not done through Booking.com and the management team come to the property to process the payment (plus a card surcharge). I admit I didn't pick this detail up during emails (my error) and it was a surprise on the night. The transaction was done quite late on the evening we arrived and only after I contacted them regarding some items that were missing for our stay. On leaving, we left a note suggesting some cleaning items, ie kitchen sponges/scourers etc be replaced as they were quite awful and definitely beyond their use by date. But this is minor feedback and does not distract from how beautiful this property is. Would definitely recommend
Suwimon
Thailand · Solo · April 2026
+Nothing😫
−Everything esp staff and cleanliness of the whole house, we seriously disappointed. Even the tevision, the remote control didn't work properly, we have to turn the batteries in and out. And the worst thing is the towel. They're so stinct. We can not even wash hair coz the bad smell of the towel. From the property response, we would like to clarify that our review reflects our actual experience. Several issues were not immediately visible at check-in but became clear during normal use, including strong odor from towels and pillows, and unclean floors. We were also unable to locate any accessible trash bin, and cleaning supplies were not in usable condition. We followed the house rules and used the property in a normal manner. Suggesting that guests “did not know how to use the facilities” is inaccurate and does not address the concerns raised. We stand by our review as a factual account of our stay.
Dean
United Kingdom · Group of friends · February 2026
“look no further - this is it, the perfect place for your stay in Lake Tekapo”
+great location and communication, all the facilities were fabulous - Sophia was brilliant with everything.
Ban & Ying
United States · Couple · January 2026
“The best thing this house provided was the view.”
+Love the view and that's pretty much it. The house upkeep is mediocre. Nothing else is special except the view you pay for.
−Some new patio furniture would be nice. Should have removed the old rotten picnic bench outside which is an eyesore. A simple welcome basket with some fruits or snacks, coffee/tea would make it special for the guests.
Rujiu
Australia · Family · January 2026
“Cleaness and bedbug issues damaged our travel experience, and unmatched $. Request a partial refund.”
+Location
−There were a lot of mosquitos in different sizes (small/young and big) in all bath rooms, it was a shock as there were no windows opened. There were also some found in bed rooms and kitchen. But the biggest shock was bedbugs found in the beds! That was near 11pm. We immediately informed the owner with photos. As we could not find other hotel in such late time, ended up have to hand killing bedbugs as much as we could, using mosquito rebellion spay on sheets/quilts and waited to dry…all panic hard working, no fun. Further to it, a frequent noise from outside of main bath room made us hard to sleep. Checked next day early morning outside, saw the vent shutter moving when it winds…reported to the owner again with photos/video. It was an awful experience, cannot imagine happened to this expensive accommodation. We are seeking for partial refund compensation.
julie culligan
United Kingdom · Family · January 2026
“Nice house lovely view but could do with outside furniture”
+Fantastic house with great view.
−Some outside furniture would have been good. There is a very tired picnic bench which I wouldn't sit on. Also the dog next door barked incessantly. I had hope to use the outside space to enjoy the view but both of these factors made that impossible.
Jillian
Australia · Group of friends · January 2026
“Our spontaneous spur of the moment decision to stay in Tekapo was a most worthwhile one!”
+Easy access. Clean. Exquisite views of Lake Tekapo & the majestic mountains from every lake facing window.
−Nil.
Andrew
New Zealand · Group of friends · December 2025
“Awesome stay and property but could do with some good quality garden furniture.”
+Fantastic property internally.
−Lack of external comfortable garden furniture.
Rebecca
United Kingdom · Couple · December 2025
“Lovely house and exceptionally clean”
+Great views. Exceptionally clean property and seamless check in and check out. 20 min walk from the centre but a nice walk in by the lake.
−Would have been even better if they had let us use the laundry facilities but we acknowledge it was advertised as shown so that is just a suggestion and we aren’t faulting the property
Julie
United States · Group of friends · December 2025
“Really nice location to walk to lake, etc. beautiful home for a family.”
+Beautiful view. Comfortable couch, and sitting area. Large kitchen. The property manager was very responsive when I asked for a coffee maker. He delivered it within 15 minutes.
−Cookware has been over used. There was no salt, pepper, spices. This isn’t a flaw, just an observation. The beds were overly soft. I know that’s a personal preference but something to note. Also, the wind was blowing and the fan in master bathroom rattled all night. I got up and put in earplugs finally.