Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 37 reviews.
Glyndwr
United Kingdom · Solo · September 2026
“Want to move in”
+It was perfect in every way for us
−Having to leave
simon
United Kingdom · Solo · August 2026
“Value for money”
+Excellent price, good location
−Price reflects quality of property and proximity to A5. Various Chairs and fixtures loose or falling off.
Gaynor
United Kingdom · Group of friends · July 2026
“Good enough for short stay but wouldn’t use again.”
+Superb location to town. Clean bedding and bedding and towels. Great strong shower. Tidy lounge
−Dishwasher full of dirty dishes Dirty smelling throw cushions on sofa. Wi-Fi pretty useless
Valerie
United Kingdom · Group of friends · July 2026
+Very close to the river path . Stayed with friends had everything we needed
−Quote over priced but understand why
Rowe
United Kingdom · Solo · May 2026
+Clean tidy. Everything you needed home from home
−Beds abit uncomfortable but we managed
Debbie
United Kingdom · Solo · April 2026
+Practical and functional. Perfect for our needs the size of bedroom were fine and living space was adequate . Close to river Dee so could sit with a morning cuppa
−Wasn't clean . Behind head board behind toilet and sink pedestal. . generally to corners. Surfaces were clean ..I brought a bathmat for family comfort as not provided. Have tried to do this privately via booking .com but no assistance received. I would stay at property again for location
David
Family · September 2025
+This is the first ever negative review I have left, im so laid back but we would gave checked out early if there had been other accommodation available in the area. The property is full of damp and mould and was dirty. Its in really poor condition. Stuff is broken all over the property, stains everywhere, the wifi is almost non existant and it smells awful. It is grim.
Davies
United Kingdom · Couple · September 2025
+Just like to say very clean modern had all the facilities you need for great holiday like to say Mr Steve Hale went above and beyond to make our stay pleasant
Janet
United Kingdom · Group of friends · September 2025
“Damp , shabby and dirty”
+Was close to town centre and Aldi
−On entering the property straight away there was a strong smell of damp. Walls were dirty and marked. Shower head kept falling down . Towels that were left had stains on and felt damp. Kitchen had no door so everytime we cooked the smoke alarm went off. Skirting boards dirty and chewed. The metal strip ontop of the step going into kitchen was loose and raised causing a few of our group to trip a few times . No Bin bags , no cleaning equipment I.e hoover or dustpan. Paintwork peeling throughout the property. Small fridge instead of tall fridge freezer as shown in pictures . Outside the building was very tired and again paint peeling and when stepping out of front door you are straight onto a main busy road which is not ideal when you have dogs/children. Grill and pan left dirty with what looked like months worth of burnt on grease. Overall not impressed with the property and not happy that we paid over £400 for somewhere that looked like and smelt like student digs
Julie
United Kingdom · Group of friends · July 2025
“Location was great and it was cool in the hot weather. Wet carpet and lack of wifi was poor”
+The location was excellent near to the river and Aldi
−The hall carpet was soaking wet. No explanation was left as to why this was. It was dangerous because it made you're shoes wet and you were then liable to slip on the kitchen floor. The shower head was not properly anchored so you had to hold it to have a shower. There were no grab rails in the shower/bath. There were no instructions on how to connect to the wifi. We tried to get them via the website chat but got no reply. We had to phone the host twice before we managed tog et the connection parameters.