Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 75 reviews.
Mevlüt Berk
Türkiye · Couple · June 2026
+Location Comfy bed
Jessica
United Kingdom · Solo · June 2026
“Would not stay again”
+Comfortable bedroom, well equipped kitchen area which was appreciated. Uphill but pretty direct route to walk down to shops/the centre. Not too far from the castle. Hosts responsive when I needed to contact them.
−There was some sort of issue paying the security deposit before arrival which meant I ended up paying twice to get the access codes. I wasn't particularly happy about that, though both payments were refunded after the stay. Rather unsettling arrival - after passing anti tourist graffiti on the walk uphill to the apartment, we found the entry door ajar with crowbar damage. On contacting the hosts it transpired that the fire service had to be called out to prise the door after the lock jammed. We would have appreciated being informed of this prior to arrival - we didn't know what we walking into! The apartment itself had a bit of a funny smell, possibly caused by moisture and insufficient ventilation in the bathroom and/or drains. It wasn't really clear from the photos just how TINY the bathroom is, the shower was like a coffin. I'm 5 ft 5 and it was tight, so I felt bad for my 6 ft partner. The shower door had a gap at the bottom so the floor kept ending up wet, the whole thing could do with renovating. The room WiFi wasn't working so also no TV signal, hosts advised using WiFi from neighbouring room. Though I'm sure this will have been fixed now. No air conditioning, just a fan. Fi
Michelle
United States · Couple · May 2026
“This lovely and centrally-located studio apartment quickly felt like home. We'd stay there again.”
+The room was lovely. The bed was comfortable and after a long day, my daughter and I enjoyed playing games and writing at the table, which was a bonus. The large windows provided a bright environment. The TV was nice for news and winding down. The kitchen was clean and stocked, and the shower was excellent. Getting into the room was also easy, and instructions were clear. When I had questions, the property team was very responsive, both through the app and WhatsApp.
−I understand the need for security, but I would have liked to have received check-in instructions a bit earlier, like 2-3 days, rather than on check-in day. I am a planner, and waiting until the last minute made me a little anxious. There was also an unpleasant smell coming from the shower and toilet. This was not the case every day, but on some days it was bothersome, even when we closed the door. The other Lisbon properties I've stayed in have restocked toilet paper and replaced towels halfway through my stay. This was not the case with this property, though we managed fine and did not ending up asking for them. These issues were minor and would not prevent me from staying here again. The positives certainly outweighed the negatives.
Heather
Ireland · Solo · May 2026
“The studion is smaller than it looks on the website and the bathroom is tiny but it all works.”
+Location is really good, in the middle of everything but still quiet.
Reda
Canada · Couple · May 2026
“Very cramped room and disappointing service - not recommended for couples”
+Great location, right in the heart of the city. It's an easy walk to all the main attractions.
−The apartment is very small and not convenient for a couple. There’s no room to move around; once we put down our two suitcases, the space was completely blocked. The bathroom sink only had hot water, and the towels were old and damp when we arrived. Even though we asked for new towels and they promised to bring them, they never did. After four nights, they just apologized. Also, the place had a humid, musty smell the entire time.
Beatrice
United Kingdom · Solo · May 2026
+very good location, modern nice rooms inside.
−I was on the ground floor, so it was noisy when people were coming in and out. I also couldn’t open the front window shutters because people would be able to see in so it was always dark in my room. I had a late check in and really struggled to figure out the lock box also because there are several (which I didn’t realise).
Daniel
United States · Couple · January 2026
+Good location. Easy check in and check out.
−Bathroom was small and flooded
Alexandra
Portugal · Family · January 2026
“Can´t recommend the room on the ground floor on the right side.”
+Nothing. As it was muldy everywhere.
−The room in the ground floor on the right floor was so disgusting. There was muld everywhere. In the bedroom and in the bathroom and the room itself smelled moisty. I have health issues and am thankful that the agency who manages the appartments helped us with getting another room in the city even though the whole situation was a burden.
Virginia
Switzerland · Solo · October 2026
+Das Studio ist klein, aber für zwei Personen voll in Ordnung. Es hat alles was man braucht. Das Bett war sehr bequem und die Lage des Studios ist top! Die Vermieter haben uns bei Unklarheiten sofort geholfen. Wir haben uns wohlgefühlt.
Roberta
Italy · Couple · September 2026
+sono stati dotati shampoo e bagno schiuma per la doccia, sapone per i piatti con pezzette pulite.
−il bagno un po’ piccolo e il lavandino molto piccolo