Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 19 reviews.
Yazmin
United States · Family · July 2026
−Our 11-day stay here was an absolute nightmare. Communication with the owner was incredibly difficult; I had to call customer service three times just to get the keys. Inside, the property was filthy. The linens, five pillows, and five provided towels smelled strongly of sweat. I had to wash them at a laundromat myself and eventually bought my own pillows and towels on the sixth day because the owner ignored my messages. The kitchen lacked basic outlets, forcing us to constantly move the microwave and toaster. There were no coffee pods, and one of the two available pans was completely broken. The bathrooms were in terrible shape with no trash bags and broken showerheads. There was no hot water, forcing us to take cold morning showers despite the Mérida heat. Furthermore, the pool was filthy and lacked a filtration system. After days of messages, a crew finally came three days before our departure but only spent five minutes cleaning it.
Abel
United States · Group of friends · May 2026
“On the day of our anticipated arrival,the property owners threatened to cancel our reservation unless we agreed to exte”
+Unknown
−Unknown
Cortez
United States · Group of friends · April 2026
“It was nice and the price was right. Reminded me of my grandma house with updated appliances and AC”
+Location, place was clean, rustic but welcome with everything we needed.
−The shower heads all needed to be replaced. Low flow was due to them leaking as they were missing gaskets.
victoria
New Zealand · Family · March 2026
“fabulous stay for a family”
Ruby
United Kingdom · Family · March 2026
+house is gorgeous, pool is great. location is good. a lot fun staying here.
−the kitchen was so poorly equipped for cooking, and no reply from host when i tried to contact them about this and another matter. also so many insects that bite.
Ellie
United Kingdom · Group of friends · January 2026
+Great location
−They could have done with a better stocked kitchen. There were very few pans, making it hard to cook and not enough plates for us all. There was also someone who arrived at the property early in the morning and let himself in to look at the pool. This was quite frightening to wake up to a random man in the property and we would have appreciated some warning
Phil
Australia · Group of friends · May 2025
“Very good”
Hank
Canada · Group of friends · February 2025
“Good location, authentic feel. Lost potential.”
+The location, the spaciousness and the historic style of Casa de las Mestizas are the highlights of this booking. The tile, the colors, fans and ac were great. It was good to have a space to cook and the price was reasonable. We appreciated the towels and the linens.
−Unfortunately, there were downsides to this booking. The place was simply not clean. While the host claimed it was due to the age of the building and the dusty material that makes up the walls, it appeared to only have been given a cursory tidy. There were cobwebs everywhere, thick layers of dust on the furniture and the kitchen cupboards needed to be wiped. We felt we needed to wash every dish before we used it. In addition, the kitchen was poorly equipped for cooking. While the induction oven was new, it was tricky to figure out how to use and there were pans in the kitchen that weren't even the correct kind. If you plan to cook your own meals, you may want to bring a few extra tools. We had to buy a pot, a grater, a vegetable peeler and a dishcloth. There were many dishes, glasses and knives (none sharpened). There were two fantastic hammocks and a nice big kitchen table, as well as breakfast bar but, one of the bedrooms had nowhere to hang clothes or drawers. The furniture overall seemed rickety and very dusty. The sheets were clean but the pillows smelt of sweat. The main doors take some practice, as there are a serious of locks. The back garden is tiny and unkempt. We had to
Olivia
United Kingdom · Group of friends · January 2025
“Lovely!”
+We really loved our stay in the house. It was absolutely huge and really comfortable. It had absolutely everything we needed and was well located in Merida
−The house does have a damp smell and was quite humid but I don’t think there is much to be done about that. One shower also sprayed water everywhere and might need to be fixed. But overall these are really small criticisms and we loved our time here.
Alexandra
United Kingdom · Business trip · May 2024
“Superb”