Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 35 reviews.
Kenneth
United States · Group of friends · March 2026
“Very quiet location with incredible staff”
+We enjoyed the location, although a little out of the way and further down the hotel zone, we enjoyed the quietness.
−It is a little further down the hotel zone and if you don’t have a car getting a taxi down there could be a challenge at times.
sharon
United States · Family · October 2025
“If you wanne feel in paradise this is the ultimate place…don’t hesitate”
+The most beautiful place we stayed in Tulum, This 2days in this paradise place We celebrated 50 bday for my husband on this trip, Myriam upgraded us to the villa which was the most beautiful places to stay,right on the beach with the most beautiful views.. She gave us all the information we needed about day trips cenotes and tour guided, And we want to say thank you for an unforgettable vacation.
−We loved everything and didn’t wanne leave Taxi are extremely expensive so I recommend to rent a car which is much cheaper
TheMilos252
United States · Family · September 2025
“another thing was the AC could only run 12 hours a day you could choose 7-7 8-8 10 -10 during the day it was incredibly”
+the place was beautiful the house was amazing and the staff was amazing .. but .. huge but
−Please check sargassum The sea was full of algae and the beach smelled terrible. We stayed one night and left. Even though we knew that the money was non-refundable (I expected Myriam to give us at least something back, but she didn't), I completely understand that it's not her fault, but I really didn't imagine my vacation like this. before you book !! ( we didn’t )
Daniel
Germany · Family · August 2025
“Truly Exceptional.”
+The property is just as amazing as the hosts , truly exceptional.
−We had absolutely nothing to complain about.
Ziv
United States · Family · May 2025
“Dream come true”
+Absolutely stunning location, stunning house…
−Nothing. It’s perfect
Jim
United States · Family · March 2025
“Fantastic Stay!”
+Beautiful area on the beach. Private with very little beach traffic. House is in great shape and did not feel cramped with 6 people. All around great place to stay!
−It's a little bit of a walk to get to eating places on the road, but there are nearby beach clubs to eat at from the beach.
Jaclyn
United States · Family · March 2025
“Beautiful place, excellent for a large family!”
+Very private house with beautiful view and beach access. The staff was very friendly and accommodating. The house managers were easy to communicate and resolved our issues quickly. They also helped us arrange transportation and excursions. We were very comfortable here, traveling in a large group with several children.
−The house has good quiet and privacy but is a bit of a walk to the restaurants and shops of Tulum (10-15 minutes), and taxis are expensive. But, we really enjoyed the beach walk up to the shops and restaurants and other hotels. We had some issues with hot water but they were resolved quickly.
Anna
Mexico · Group of friends · February 2025
“Amazing place in south Tulum”
+We stayed in a smaller house (2 couples) over a long weekend, and our experience was great! Big thanks to Myriam and Juan Carlos for help and very good communication throughout our stay. The house is perfect for 2 couples, with each bedroom having a private entrance - 2nd bedroom is on the upper floor with an entrance from the outside. Incredible private beach, and even a cenote. Very clean, comfortable beds, jungle around. I would say that in reality the rooms look even better than in the pictures! 15min ride from party zone - so perfect if you’re looking for a quiet area. Even with a beach club next door, there was zero noise. 10-15 min walk there are some restaurants when you don’t want to ride to the main area of the hotel/party zone. We would definitely choose Casa Zaba next time we go to Tulum!
Yvette
Colombia · Group of friends · January 2025
“Amazing stay in Tulum! Close to everything but private enough.”
+We had an amazing stay at Casa Zaba. The house is amazing - you feel like you're in the middle of the jungle, and just steps away you have an amazing beach with private sun chairs. A little walk to the main part of town, but not far. We would definitely stay here again!
−Nothing! All was perfect
Jennifer
Family · January 2025
+Casa Zaba was amazing! We will definitely return for the seclusion & beautiful home. We took referrals from the management for a private Chef (Pablo) and massages in home (Clara). We enjoyed each meal curated and presented on the porch table; fresh & amazing! You could hear the waves while getting the best massage you’ve ever had. Both referrals were absolutely outstanding. The management host was extremely communicative & responsive. The daily staff who live on the property were so sweet and kind & did an excellent job with housekeeping. You are WAY down beach road if you’ve ever been to this part of Tulum. That’s great as there’s a lot less noise (minus some bass at night from a nearby club, but only the top floor bed can hear it & the loud ocean waves do a good job of drowning it out). You’ll want to get grocery service or hit the store on the way if you go in high season. You will NOT want to drive up and down the road unless it’s early morning & you’re not an anxious driver (if you are - get a ride!). I prefer driving in Mexico & the autonomy to go on private excursions; the seclusion was worth the drive! Walkable eats: Loco - amazing food with pleasant staff. La Onda had the