Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Aoibhe
Ireland · Group of friends · November 2026
“Really comfortable and pleasant”
+It was nice and modern very spacious
−Cant fault it
Oscar
United Kingdom · Family · November 2026
“Felt cheated”
+The host responded to a request to check in early saying he had another property ready for us. This felt like a good sign, but when we turned up it did not appear to be up to the same standard of property as we had booked. When we said that we wanted to wait for our actual property he said that we could not leave our bags and pressured us to stay saying that the 2 properties were equivalent with no difference. I was too exhausted to argue and keep carrying our bags around so agreed to stay. In the end this proved to be a bad decision on my part.
−The property is misleadingly presented. The pictures which give a good impression of the property are not of the property. The host charges extra for towels. Apart from in budget hostels, harging for towels is almost unheard of and the fact there is a charge for this is hidden in a long list of features of what is included in the property which included many things that were not descriptive of the property such as that there is a terrace and several other things. I found this dishonest and greedy. In the end, after one night, we left and paid for another property so lost our money on 2 out of 3 nights because we wanted to enjoy our stay and could not do so at this property. I will be reporting this property to booking.com
Ryan
United States · Family · October 2026
“It sucks so bad that my brother left two days early. it was extremely cramped and not spacious like in the pictures.”
+Not very much. It was not the place that was promised and not the place in the pictures
−The pictures on bookings.com were not the actual apartments. The one on bookings was spectacular and picture-wise, and the one received was a complete disappointment and nowhere did they explain that you were getting different than that what was seen on booking.com .One of the toilets you cannot put any toilet paper down. The apartment was maybe a third of the size that was shown in the pictures. There was a charge for towels. Which was not said in the booking. There was a sewer smell. You had to be very quiet because all the neighbors complain about the foreigners that come to visit. The address that was given was not the average dress we went. The place was not big enough for nine people. It was extremely cramped There was a loft. which had four beds. There was two actual rooms, but it was not what was promised at booking
Iva
Germany · Family · September 2026
“The staff was very communicative”
+The rooms were so clean and enough space, the bed were so comfortable to sleep on and the kitchen was so clean
Tiziana
Italy · Group of friends · October 2026
+E andata bene tutto confortevole da riandare
−E stato un bel soggiorno
omid
Italy · Family · October 2026
+Host gentile e disponibile. Posizione molto buona e struttura grande e accogliente.
Bruno
Italy · Group of friends · October 2026
“Le foto degli annunci non corrispondo alla realtà. Camere umide con muffa, letti e cuscini sporchi,”
+Niente
−Tutto
Patrizio
Italy · Group of friends · October 2026
“Necessita di manutenzione!!!”
+Buona posizione per visitare il centro di Napoli. La metro si trova a 5 minuti di distanza. La presenza di due bagni è apprezzabile. Gestori dell'appartamento molto disponibili.
−Purtroppo nonostante la disponibilità del gestore abbiamo riscontrato molte cose che non sono accettabili. Ne cito solo alcune: divano nella cucina/soggiorno molto sporco e usurato, coprivater non fissato, doccino che non rimaneva in posizione desiderata, tv presente solo in cucina e con pochissimi canali visibili, due delle tre camere senza armadio, spalliere letto deteriorate, cuscini letto ingialliti, stoviglie rovinate e insufficienti, cassettiera camera da letto con guida cassetti rotte, lampadine nelle camere fulminate, assenza di comodini, pareti sporche. In poche parole manca la manutenzione che a giudicare dallo stato dell'appartamento manca da molto tempo. Peccato
Maria
Italy · Group of friends · October 2026
−Un po' rumoroso la sera,parecchio passaggio di motorini e schiamazzi ....
Jarosław
Poland · Solo · October 2026
+Gospodarz zaproponował dość łatwy kontakt WhatsApp na jeden dzień przed przyjazdem, w tym wypadku uważam że nie było to udogodnienie Bo lepiej byłoby kontaktować się w 100% przez łącza Booking.
−Tak się złożyło że przyjeżdżałem do Neapolu z grupą moich znajomych - 24 osób w przedziale wiekowym 40 plus a najstarszy miał 82 lata. Tak więc nie była to młodzież, Dlatego zależało mi aby wszystkie informacje zostały sprawdzone. Po rezerwacji obiektu, a miała ona miejsce pół roku wcześniej, natychmiast zadałem pytania poprzez booking gospodarzowi czy poszczególne elementy oferty są w cenie zarówno pościel jak i ręczniki otrzymały potwierdzenie, że są w cenie Po czym okazało się na dzień przed naszym przyjazdem że za dodatkową opłatą dostaniemy ręczniki bo te w cenie to są właśnie te które są powieszone w samej łazience zaczęły się więc schody. W dzień przyjazdu kiedy już byliśmy na lotnisku w Warszawie okazało się poprzez wiadomość WhatsApp, że podrożał podatek turystyczny informacja ze strony jest nieprawidłowa 4,50 zmieniło się na 6,00 euro po przyjeździe dowiedzieliśmy się, że majac jedną rezerwację na 2 apartamenty Jeden 5 osobowy został zarezerwowany jako dodatkowy - duża grupa to chyba zrozumiale. Okazało się że ten duży apartament który miał pomieścić 20 nawet cztery osoby po mieście zaledwie 12. A informacja na stronie o 300 m2 okazała się kompletną bzdurą. Gospodarz poin