Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 14 reviews.
Jasmina
United Kingdom · Solo · October 2025
“Casa Kyla is an amazing place and best stay I had in a while.”
+Amazing apartment in the heart of lively Palermo! Actually the pictures don’t do it justice! The place is spotless, has everything, it’s decorated and equipped with incredible attention to detail. All looks new and extremely clean and well maintained. There are some lovely books about Palermo as well. It is situated very central and close to the local sights, markets, bus and train stations. It has the cutest 2 balconies and a great espresso machine. A real gem, especially if you want to experience authentic Sicily! The owners are the sweetest people and very helpful! I enjoyed my stay and can’t wait to go back.
−Nothing
Emre
Germany · Solo · August 2025
+if you plan your vacation in Palermo and this flat is free, don't even consider to take another apartment and save time :) it has everything you need, it is modern, super clean, perfect located and lovely decorated. And the owners are honestly friendly. 10/10
−Nothing
Steven
United States · Solo · May 2025
“Luxury level accommodation”
+The apartment was spacious, bright, well furnished and exceptionally clean. Every square inch was immaculately scrubbed, down to the inside of the fridge. Other thoughtful details included a fresh new sponge for the kitchen. The (separate) washer and dryer were a rare luxury in Italy. The location was convenient to the Norman Palace and the Cathedral. The apartment faces away from the street so it is fairly quit except for the occasional yelling of the neighboring kids (who inexplicably stay up past 11pm even on weeknights...l Overall, this was possibly the best value accommodation I've stayed in in all my travels.
−The immediate neighborhood to the south is a little grimy, but that is the nature of central Palermo.
Vlatko
Hungary · Solo · January 2025
“Exceptional”
+Very nice apartment and very good host... Better look than photos,in the best position of Palermo. Perfectly clean with everything that you need for a short or long stay. Direct access to the airport with train every 30 minutes . Thank you Casa Kyla.
T.bombadil
Germany · Solo · December 2024
“Superb”
+Very nice host, super infos and support for the stay and Palermo as well as trips. Free bottle of water. Would come again and also recommend.
−Only very small points (I personally did feel) e.g. dish sponge could be improved/provided.
Marcel
Netherlands · Business trip · October 2024
“Excellent stay”
+Excellent location, very close to the cathedral and old town, we enjoyed living between the Italians. Apartment is fully renovated to good standard and is just inside ZTL, no traffic noise. All interesting places are on walking distance. Next time we will book this appertment again
−The bed is a bit hard
Robert
Ireland · Couple · October 2024
“Superb”
+Great apartment, right near the centre but in a quiet side street. Lovely owners, spotlessly clean, air-conditioning, all good!
−Rubbish disposal is a big problem in Sicily and the owners ask that you dispose of it in public bins. They need to provide something better as I would never do this in my own country and certainly will not in another persons country!
Noa
Australia · Couple · August 2024
“Exceptional”
+We loved our stay at Casa Kyla, couldn't recommend it more! The host met us at the apartment and made sure we had everything we needed, they gave us excellent recommendations of things to do and restaurants, the apartment was well stocked with all the things we needed plus all the things we didn't even know we needed. Overall great stay and would definitely go back next time we are in Palermo!
marco
Italy · Solo · October 2026
“Ottima location dietro Palazzo Reale a Palermo”
+Un appartamento ampio, confortevole, pulito, con tutto il necessario per un singolo o una coppia. I proprietari sono gentilissimi e sempre disponibili a poter dare informazioni. A pochi minuti a piedi dalla stazione di Palermo Palazzo Reale- Orleans
−Nulla
Zhijia
Switzerland · Solo · September 2025
“Tra i migliori a Palermo”
+L’appartamento è spazioso, ben illuminato (dotato di due balconi più una finestra nel bagno) e tutto pulito. Nell’appartamento non c’è mancato niente, ci sono non solo le occorrenze essenziali ma anche quelle che rendono il soggiorno più piacevole, ad esempio la macchina di caffè, il frigorifero, e così via. Ho visto che c’è anche un angolo cottura tutto attrezzato anche se non l’ho utilizzato nel mio soggiorno breve. Il letto m’è piaciuto particolarmente per la fermezza del materasso. Ivana e suo padre m’hanno accolto personalmente al mio arrivo con tanta gentilezza, ed era sempre disponibile durante la mia permanenza. Tra i numerosi alloggi che ho preso nei miei diversi viaggi a Palermo l’appartamento d’Ivana è il migliore senza dubbio.
−Nulla