Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 23 reviews.
Marisa
Australia · Group of friends · June 2026
“Great location spacious apartment”
+I loved the apartment it was spacious and there were televisions in each bedroom
−Stairs and more stairs
Steven
United Kingdom · Family · January 2026
“Good with some irritations”
+Good location and spacious, well provided accommodation
−Only one set of keys provided for 4 people. The concierge said another set would be provided the next day. After much chasing we had to go to the Mmega offices on the other side of the Arno to collect them. The dishwasher clearly needs to be replaced. Its door only half opens so it is difficult to load the bottom basket
Vanessa
United States · Family · June 2025
“The place was good everything looks perfect until we went to sleep our bed have beg bugs so we have to sleep in the sofa”
+In the beginning everything looks okay
−Beg bugs in the beds
Candance
Family · May 2025
+The property was perfect! Location, rooms, bathrooms, showers, etc If I were to complain about anything it would be the lack of an elevator. However on the bright side we all got our steps in. The check in process was seamless and very accommodating! I would definitely stay here again.
“Good holiday in Florence”
+We have enjoyed a good holiday in Florence. Check-in information was clear and helpful.
+Great property. Stairs were a little hard with luggage but all and all it was great.
+The accommodation was great - all neat and clean. It is just 6 mts walk from the train station, Very good dining options nearby and walkable to main attractions.The only suggestion that I have is, it would have been better if a few coffee/tea bags were provided which we usually find in these kind of stays. We had to immediately go out after our checkin to get these items for a drink. It was not very nice especially when you reach the stay after a long journey and climb 3 stories of steps with all your luggage. Otherwise all good and will strongly recommend
Thomas
United Kingdom · Family · April 2025
“Great central family apartment”
+A good central location near the main train station and river in Florence. Excellent communication with the hosts who met us to hand over keys and show us the apartment. Plenty of plates, glasses and cooking equipment for a family of 4. The children enjoyed the layout and quickly made the balcony space above the living room their own.
−There are a lot of steps up to the apartment (our children counted 52) but we were travelling fairly light and expected them so these didn't bother us. The WiFi wasn't working when we arrived but this was communicated to us in advance and was quickly fixed while we were out on our first full day.
“Great location but not so clean…”
+Wonderful location less then 10 min away from train station, grocery etc near all attraction. On a sad note, no elevator for this appartement. Over 50 stairs to climb. The apartment floor and bathrooms were not so clean. :-( beds were confortable. Washing machine very loud but convenient.
Lizette Berenice
September 2024
+Cerca de la estación de tren, 5 min a pie, el departamento es lindo, muy amplio, cuenta con dos baños, mi único inconveniente sería que no tiene elevador y hay que subir con las maletas 3 pisos. El baño pequeño le hace falta mobiliario dentro de la regadera.